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The Application of Simulation Methods in the Comparative Analysis of Car Spare Parts Distribution Systems

Grzybowska K., Kostrzewski M.

Logistics and Transport

2016

Vol. 32, No. 4

5--16

Car spare parts are omnipresent in the modern world. They play a major role in business, maintenance and repairs. Car spare parts must be frequently provided in after-sales service. Customers of spare parts have great expectations in terms of their delivery and availability. Most important are short-term orders realization and flexible services. The main aim of the paper is to consider two different distribution systems that occur at one entrepreneur’s. The reason of this consideration is to identify which of the distribution systems is more effective regarding the order completion time and more effective regarding the level of customer service. In case of realizing these aims, the simulation models analyses are proposed.