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Influence of recruitment process on temporary work quality

Feliczek Patryk

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2024

z. 195

107--120

Purpose: The purpose of the article was to analyze and evaluate practices related to the recruitment process of temporary workers in enterprises in the logistics and warehouse industry (provision of services). At the same time, the aim of the article is to indicate the directions of actions in the field of the recruitment process that can be undertaken by the management of such enterprises in order to improve the quality of services provided by improving the quality of work. Design/methodology/approach: The study was preliminary and based on conducting a pilot qualitative study using the method of individual in-depth interview (IDI). The study covered the subject of the recruitment process of temporary workers in logistics and warehouse companies operating in the Great Poland region, and the subject of the study were the temporary workers themselves. The article presents the results of the study conducted among 25 temporary employees. Findings: The main aspects, covered in the study, regarding recruitment process are related to the way the recruitment meetings are handled, how the basing employment information are being passed to the candidate and whether what has been proposed is covered in the reality. As there have been gaps identified in those recruitment elements the author suggests some recommendations to the companies. Research limitations/implications: The presented results of the initial pilot study may be subsequently verified in the actual study. At the same time other human resources management processes, in the field of temporary workers, may be subjected to additional study. On this basis, it is possible to build a full picture of the practices used in enterprises, affecting the quality of work by temporary workers, and to indicate the directions of changes in order to improve the achieved results in terms of quality. Practical implications: The results of the study might be used by the companies interested in the form of temporary work and companies struggling with lowering quality of products or services as a result of employing temporary employees. Originality/value: As the temporary work in Poland usage is significant and increasing it is important to understand the factors influencing the quality of temporary employees’ work. This area has not been explored enough through research study.

Outsourcing procesów a korzystanie z agencji pracy tymczasowej

Hoszowski Mariusz

Świat Obrabiarek i Narzędzi

2019

R. 14, nr 3-4

Rosnący problem z zapełnianiem braków kadrowych w Polsce sprawił, iż pracodawcy zaczęli sięgać po rozwiązania na zewnątrz swoich firm. Dzięki temu ogromną popularność zyskały usługi firm zajmujących się outsourcingiem procesów oraz agencje pracy tymczasowej. Czym różnią się te dwie formy oraz która z nich jest aktualnie najbardziej opłacalna dla pracodawców? Na to pytanie odpowiada Mariusz Hoszowski, prezes firmy Smart Work.