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Wybór procesów podlegających lean management - rozważania w kontekście metodyki stosowanej w centrach usług wspólnych

Zaporowska Zuzanna

Zeszyty Naukowe Politechniki Poznańskiej. Organizacja i Zarządzanie

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2021

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Nr 84

201--216

PL

W obliczu postępującej globalizacji, jak również zmian, które miały miejsce w ostatnim roku, każda organizacja musi mieć jasno określoną strategię rozwoju i budowania efektywności procesów. Celem artykułu jest identyfikacja czynników wpływających na wybór procesów podlegających lean management (szczupłemu zarządzaniu) realizowanych w centrach usług wspólnych (shared services centers – SSC) w Wielkopolsce. Aby osiągnąć cel, przedstawiono wybrane definicje lean management ukierunkowujące na tworzenie kultury ciągłego doskonalenia, a na podstawie przeglądu polskiej i międzynarodowej literatury omówiono zasady wyboru procesów podlegających przebudowie wskutek zastosowania zasad szczupłego zarządzania. Opierając się na wywiadach eksperckich, przeprowadzono rozważania wstępne na temat barier w wyborze procesów podlegających lean management na terenie Wielkopolski. Jak pokazano w artykule, pomocne w kontekście wyboru procesów może być wykorzystanie osiągnięć z zakresu zarządzania procesowego i zarządzania ryzykiem, które najczęściej nie są łączone z lean management. Przedstawiono kierunek dalszych prac badawczych prowadzących do oceny efektywności stosowania szczupłego zarządzania w obszarze procesów, które przeszły transformację wskutek przebudowy procesów.

EN

The selection of lean management processes – considerations on the methodology applied at shared services centers. In the face of increasing globalization and significant changes in the last year, each organization must have a clearly defined strategy for developing and building process effectiveness. The article aims to identify factors influencing the selection of processes subjected to lean management, implemented in Shared Services Centers (SSC) in the Wielkopolska region. To achieve this goal, selected definitions of this concept were presented with a focus on creating a culture of continuous improvement. Based on a review of Polish and international literature, the principles of selecting the processes subjected to this methodology were discussed. Based on expert interviews, preliminary considerations were made on the barriers to selecting processes subjected to lean management in the Wielkopolska region. As presented in the article, it may be helpful, in the context of process selection, to use the achievements in the field of process management and risk management, which are most often not associated with this concept. The article presents the direction for further research: to assess the effectiveness of lean management in terms of processes that have been transformed as a result of process redesign.

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Service processes architecture identification at the financial and accounting shared services centre

Sliż Piotr, Brennenstuhl Martyna

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2020

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z. 149

595--607

EN

Purpose: The basic aim of the article was to recreate the service processes architecture in the selected financial and accounting shared services centre. Two auxiliary goals (CC) have been assigned to this goal. CC1: Approximation and definition of the current state of knowledge regarding process management on the example of SSC providing accounting and financial services. CC2: Characterization of inputs, outputs and goals for the identified activities in the main service processes in the studied SSC organization. Design/methodology/approach: The following research methods were used to achieve the stated goals: quantitative bibliometric analysis, systematic literature review, statistical methods (LOESS analysis), participant observation and unstructured interview. The R programming language was used in the analysis of time series in the theoretical study. Findings: As a result of the study, the main service processes in the examined organization were identified and recreated, and their goals, inputs, outputs and sets of implemented activities were determined. On this basis, a reproduced map of selected main processes is presented, taking into account the course of activities between them. This article supplements the knowledge on the issues of service processes management in an organization identified as SSC and can set the research framework for subsequent empirical proceedings regarding the examination of the level of maturity of selected processes, the level of implementation of process orientation in SSC, as well as attempting to use the generated event logs database for exploration of processes and comparing their course with reference models. Research limitations/implications: The limitations of the presented article result from the presentation of the example of one shared service centre in Poland and a limited group of respondents who, due to the data security policy in the examined organization, could take part in the study. This prevented, among others, detailed characterization of management processes and support processes related to administration, controlling, accounting, human resources and IT. Practical implications: The results presented in this article have an application value related to the map of the main SSC service processes presented, which can be discounted both by the SSC management staff and process owners in the SSC design space, measurement of processes and identification of customer-supplier relations in external and internal terms. Originality/value: The article fills the cognitive gap related to the lack of reconstruction studies, using the observation and interview method, the structure of main and auxiliary service processes in SSC, which is the basis for further research in the field of formalization, exploration, measurement and management of identified processes.

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Ionospheric and Solar Wind Variation during Magnetic Storm Onset and Main Phase at Low- and Mid-latitudes

Adekoya B. J., Adebesin B. O.

Acta Geophysica

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2015

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Vol. 63, no. 4

1150--1180

EN

The relationship between the F2-layer critical frequency and solar wind parameters during magnetic storm sudden commencement (SSC) and main phase periods for intense (IS) and very intense (VIS) class of storms is investigated. The analysis covers low- and mid-latitude stations. The effects of ionospheric storm during SSC period is insignificant compared to the main phase, but can trigger the latter. The main phase is characterized by severe negative storm effect at both latitudes during VIS periods while it is latitudinal symmetric for IS observations. The IS reveal positive/negative storm phase in the low-/mid-latitudes, respectively. Ionization density effect is more prominent during VIS events, and is attributed to large energetic particle and solar activity input into the earth magnetosphere. However, ionospheric effect is more significant at the low-latitude than at the mid-latitude. Lastly, ionospheric storm effect during a geomagnetic storm may be related to the combinational effect of interplanetary and geomagnetic parameters and internal ionospheric effect, not necessarily the solar wind alone.

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Ocena dokładności ortorektyfikacji obrazów SSC z satelity TerraSAR-X oraz weryfikacja geometrii przetworzonych obrazów dostarczanych przez dystrybutora

Koza P.J., Różycki S.

Archiwum Fotogrametrii, Kartografii i Teledetekcji

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2008

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Vol. 18a

293--304

PL

Mikrofalowy sensor satelity TerraSAR-X umożliwia pozyskanie całej gamy różnorodnych produktów mogących znaleźć zastosowanie w zarządzaniu kryzysowym, kartografii, hydrologii, rolnictwie, leśnictwie i geologii. Artykuł prezentuje wyniki analizy dokładności geometrycznej produktów z satelity TerraSAR-X o rozdzielczości około 4 metrów oraz 1 metr, jak również przedstawia dokładność wyników ortorektyfikacji obrazów SSC o metrowej rozdzielczości.

EN

TerraSAR-X, a German satellite, works in three modes: SpotLight (SL), StripMap (SM), and ScanSAR (SS) with maximum azimuth resolutions of 1, 3, and 16 m, respectively. The images are distributed both in raw a raw or a georeferenced format. Due to the variety of products, it has been claimed that the geometry of those images should be investigated. The first part of the paper presents verification of geometric precision of geocoded products generated by the distributor. Images at the EEC (Enhanced Ellipsoid Corrected) and GEC (Geocoded Ellipsoid Corrected) levels were examined. The EEC product affected by the terrain heights, while the GEC product is affected by the mean height of terrain. Two test areas were selected: one in Kozienice, with SM mode images and the other in Wroclaw, with SL images. Control points were collected on reference orthophotomaps from the IRS-P6 satellite and with an ADS-40 airborne digital camera. The results showed the GEC product to have a low accuracy, while the EEC products are of a high accuracy (RMS error of 3-4 pixels). The second part of the paper presents orthorectification results for the Wroclaw test area.A raw image in the SSC format was used. It was shown that, with 10 control points and a SAR model correction both in azimuth and slant range direction, the accuracy of 2 pixels can be achieved. Verification of TerraSAR-X geometry accuracy formed a part of a project carried out in cooperation with the Geosystems Polska, the distributor of TerraSAR-X images from Poland. All the work was conducted in the ErdasImagine environment.