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Use of Quick Response Quality Control (QRQC) method in process of problem-solving – case study

Soliński Bartosz, Uchański Krzysztof

Decision Making in Manufacturing and Services

2023

Vol. 17

21--31

The article presents an assessment of the use of the QRQC problem-solving method in the production line area in a selected enterprise. This method is used to comprehensively solve problems observed in various areas of the company’s operation, including: quality, safety and logistics. Based on literature research, the literature was analyzed and criticized, the researched method was characterized, the principles on which it was based and the levels of its application were presented. The stages of the implementation of QRQC method as well as the participants and their roles in the problem-solving process were presented. Then, using the diagnostic survey method, a survey questionnaire was developed and research was conducted among a representative group of operators working on the production line in a company that has been using the QRQC method to solve production problems for many years. The research made it possible to assess the functioning of this method in the studied enterprise, determine its advantages and disadvantages, assess employees’ understanding of the rules, ease of use of the method and support received from management during the entire QRQC process. The research results will allow the company to make mature decisions regarding the use and improvement of the functioning of the QRQC method. The conclusions from the study can be used by other companies that use this method or want to use it in their problem-solving practice in an effective and efficient manner.

Analiza możliwości poprawy funkcjonowania wybranego procesu produkcyjnego przedsiębiorstwa z wykorzystaniem wybranych narzędzi Lean Manufacturing

Kisiel P., Smolińska K.

Logistyka

2015

nr 4

4033--4042, CD2

W artykule przedstawiono analizę poprawy funkcjonowania procesu wybranej linii produkcyjnej. Wykorzystanie wybranych narządzi i technik Lean Manufacturing miało na celu eliminację wadliwych wyrobów wytwarzanych w przedstawionym obiekcie badań. Opisano techniki i narzędzia Lean Manufacturing wykorzystywane na poszczególnych etapach działań mających na celu zidentyfikowanie źródła powstawania problemu, ukazano też sposoby jego eliminacji.

This article presents an analysis of improving the functioning of certain production line. Aim of usage of selected tools and techniques of Lean Manufacturing was to eliminate defective products manufactured in presented object of research. Tools and techniques of Lean Manufacturing used on particular operating steps are described. Aim was to identify source of the problems and methods of eliminating malfunctions.