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Organizational Capabilities for Business-IT Integration in Digital Enterprises

Riedinger Constanze, Netscher Maike, Zimmermann Stephan

Annals of Computer Science and Information Systems

2024

Vol. 39

493--500

The digital transformation urges organizations to become digital enterprises. Digital enterprises require the integration of business and IT to efficiently leverage digital technologies. However, there is a lack of a framework that guides organizations on what organizational capabilities are required to achieve business-IT integration. The goal of this paper is to identify these capabilities. From a single case study, we derived twelve organizational capabilities that a digital enterprise, driven by technology, should design in terms of its people, organizational structure, and tasks to establish business-IT integration. Thus, this paper provides guidance for organizations to approach business-IT integration as a foundation for their path into a digital enterprise.