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EN
Description : Software testing benefits from the usage of Knowledge Management (KM) methods and principles. Thus, there is a need to adopt KM to the software testing core processes and attain the benefits that it provides in terms of cost, quality, etc. Aim : To investigate the usage and implementation of KM for software testing. The major objectives include 1. To identify various software testing aspects that receive more attention while applying KM. 2. To analyse multiple software testing techniques, i.e. test design, test execution and test result analysis and highlight KM involvement in these. 3. To gather challenges faced by industry due to the lack of KM initiatives in software testing. Method : A Systematic Literature Review (SLR) was conducted utilizing the guidelines for snowballing reviews by Wohlin. The identified studies were analysed in relation to their rigor and relevance to assess the quality of the results. Results : The initial resulting set provided 4832 studies. From these, 35 peer-reviewed papers were chosen among which 31 are primary, and 4 are secondary studies. The literature review results indicated nine testing aspects being in focus when applying KM within various adaptation contexts and some benefits from KM application. Several challenges were identified, e.g., improper selection and application of better-suited techniques, a low reuse rate of software testing knowledge, barriers in software testing knowledge transfer, no possibility to quickly achieve the most optimum distribution of human resources during testing, etc. Conclusions : The study brings supporting evidence that the application of KM in software testing is necessary, e.g., to increase test effectiveness, select and apply testing techniques. The study outlines the testing aspects and testing techniques that benefit their users.
EN
Today, knowledge and information are considered as determining factors in the success and competitiveness of organizations. Products and services of those businesses that can efficiently obtain knowledge in organization and use it in business processes will have a competitive advantage on the market. In this study, the fuzzy DEMATEL technique was used to examine the causal relationships between factors affecting the implementation of knowledge management, and the fuzzy ANP technique was used to determine the priority of factors. The case study in this research is of the Tehran Fire Department (TFD). The results showed that during the implementation of the fuzzy DEMATEL method, "specified strategies and objectives in the use of knowledge management" was the most influential factor and the factor of "designing effective processes to apply KM" was the most impressible one. Finally, using fuzzy ANP, “strategies and specific objectives in the use of knowledge management” was determined as the most important factor.
PL
Dziś wiedza i informacja są uważane za czynniki decydujące o sukcesie i konkurencyjności organizacji. Produkty i usługi firm, które mogą skutecznie zdobywać wiedzę w organizacji i wykorzystywać je w procesach biznesowych, będą miały przewagę konkurencyjną na rynku. W badaniu zastosowano techniki rozmyte DEMATEL w celu zbadania zależności przyczynowych między czynnikami wpływającymi na wdrożenie zarządzania wiedzą i techniki rozmytej ANP w celu określenia priorytetu czynników. Studium przypadku w tym badaniu jest Straż Pożarna w Teheranie. Wyniki wykazały, że w trakcie wdrażania metody rozmytej DEMATEL za najistotniejszy czynnik uznano "strategie i cele w zarządzaniu wiedzą", a czynnik "projektowanie skutecznych procesów stosujących KM" był najbardziej wrażliwy. Ostatecznie, przy użyciu metody rozmytej ANP, za najważniejszy uznano czynnik strategii i celów w zakresie zarządzania wiedzą.
PL
W referacie omówiono istotę i zakres systemu zarządzania wiedzą logistyczną w nowocześnie funkcjonującym przedsiębiorstwie w dobie gospodarki sieciowej. Ukazano jego główne składowe i spodziewane kierunki rozwoju w tym zakresie.
EN
It is now widely accepted in today's competitive business environment that Knowledge Chain Management is standards are a critical part of conducting business electronically with trading partners, suppliers and customers in network economy.
EN
Business Process Redesign (BPR) is the fundamental rethinking and radical redesign of an entire business - its processes, jobs, organizational structure, management systems, values and beliefs. Practitioners in the academia and business world have developed a number of methodologies to support this competitive restructuring that forms the current focus of concern, many of which have not been successful. This paper explores the use of Information Visualization (IV) approach in showing the dynamic behaviour of patterns hidden in the organization's database, which equips the knowledge managers with the necessary and most-needed information to actualize the BPR.
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