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Analysis of the exterior door production process using key performance indicators (KPI)

Czerwinska Karolina, Pacana Andrzej

Zarządzanie Przedsiębiorstwem

2020

Vol. 23, nr 1

2--9

Due to the constantly increasing demands of customers and global competition, companies are forced to look for production reserves, increase efficiency and quality of manufactured products. Hence the need to monitor the quality level, which gives the possibility to recognize waste in the implemented technological processes. The article is an attempt to respond to the problems formulated in manufacturing companies, including practical aspects of the application of Key Performance Indicators (KPI) within production process controlling. The aim of the article is to determine the impact of the applied quality management techniques on selected KPI indicators in the production process of frame and panel exterior doors. As part of the study, an analysis of the reasons for the decrease in the level of quality indicators was performed using traditional quality management tools.