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Wykorzystanie technik CAAT do podejmowania decyzji w procesie certyfikacji SZJ wg ISO 9001:2015

Stoma M., Dudziak A., Rydzak L.

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2017

z. 113

447--456

Z uwagi na powszechne stosowanie we współczesnych przedsiębiorstwach technologii informatycznych w celu zbierania i przetwarzania danych w artykule skupiono się na przedstawieniu obszarów i korzyści stosowania jednego z narzędzi analitycznych wspomagających techniki audytowe – CAAT (Computer Assisted Audit Techniques). Szczególną uwagę zwrócono na wykorzystanie technik CAAT podczas przeprowadzania audytów w procesie certyfikacji, a w konsekwencji - przy podejmowaniu decyzji o zgodności, wdrożonego w przedsiębiorstwie Systemu Zarządzania Jakością QMS, z wymaganiami normy ISO 9001:2015.

Due to the universal using of information technology in contemporary enterprises for data collection and processing, the paper focuses on presenting the areas and benefits of the one of the analytical tools supporting audit techniques -CAAT (Computer Assisted Audit Techniques). Particular attention has been pointed out to the use of CAAT techniques during carrying out audits in the certification process and, consequently, during making the decisions of the compliance, of the Quality Management System (QMS) with the requirements of ISO 9001:2015.

W kierunku ISO 9001:2015

Wolniak R.

Problemy Jakości

2013

R. 45, nr 2

10-14

Released in 2008 (Polish version in 2009) a new edition of ISO 9001 was only cosmetic correction introducing small changes, the only detail and clarify some statements contained in the standard. So you can say that for 12 years (since 2000) was not greater correction of the ISO 9001 standard. At the same time in 2009 (Polish version of 2010) huge changes were made to the standard ISO 9004, which profoundly transformed the structure, goals, and issues presented in this standard. For this reason, it seems that there is a need for a larger, more comprehensive revision of ISO 9001, which taken into account the events that took place in the economy and the normalization process since 2000, and drew attention to some of the issues included in the new standard ISO 9004:2009. Another revision to the standard, which is planned for 2015, will be another significant revision, changing the structure of the standard, just as it was in 2000. These changes will go towards the inclusion of the concept of sustainable development, as has been implemented in ISO 9004:2009 to the content requirements of ISO 9001. Taking into account the requirements of today's turbulent economy, it seems that the proposed changes arę going in the right direction and will help to significantly improve the standard and the process of its implementation.