The proper management of an organisational unit and communication of reliable information about its functioning are important factors, which affect the safety of the executed aerial operations. According to decision no. 400/MON of the Minister of National Defence, the incorporation of the “Quality Assurance System in the Air Force” [1] commenced on 1 January 2013. The ISO 9000 series standards enforce a change in the approach to the problem of management of the organisational unit. The analysis of the important parameters takes place at the start, not only at the end, and uses simultaneously preventive actions and the monitoring of processes during their execution. The incorporated Quality Management System (QMS) provides comprehensive solutions – all services of the organisational unit operate in a single, coherent organisational system and communicate via one information system. The Quality Management System enforces compliance with the specified conduct procedures and excludes “informal circulation” in the scope of the organisation management.
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