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2 2021

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Modelling the internal forces of SMEs digital adaptation strategy towards industry revolution 4.0

Rusly Fariza Hanim, Talib Yurita Yakimin Abdul, Hussin Muhammad Rosni Amir, Mutalib Hafizah Abd

Polish Journal of Management Studies

2021

Vol. 24, No. 1

306--321

This paper explores internal forces that formed the digital adaptation strategy for SMEs embarking on the digital transformation of Industrial Revolution 4.0 (IR4.0). A qualitative case study design was adopted involving Small and Medium-sized Enterprises (SMEs) from the manufacturing and service sectors in Malaysia. Data was gathered through semi-structured interviews and supported by the resources from the firms’ website. Adopting the Planned Process Change Model and Technology Adaptation Process Model as new theoretical lenses in the digital adaptation study, findings from the multiple case studies using thematic analysis revealed four dimensions of internal forces driving SMEs’ digital adaptation: business strategy, value creation, digital leadership and digital talent. Findings contribute to the theoretical development of the digital adaptation strategy from a change management perspective.

Niniejszy artykuł bada siły wewnętrzne, które ukształtowały strategię adaptacji cyfrowej dla MŚP rozpoczynających cyfrową transformację rewolucji przemysłowej 4.0 (IR4.0). Przyjęto jakościowy projekt studium przypadku z udziałem MŚP z sektora produkcyjnego i usługowego w Malezji. Dane zostały zebrane za pomocą częściowo ustrukturyzowanych wywiadów i poparte zasobami ze strony internetowej firm. Przyjmując Model Planowanej Zmiany Procesu i Model Procesu Adaptacji Technologii jako nowe soczewki teoretyczne w badaniu adaptacji cyfrowej, wnioski z wielu studiów przypadku z wykorzystaniem analizy tematycznej ujawniły cztery wymiary sił wewnętrznych napędzających adaptację cyfrową MŚP: strategia biznesowa, tworzenie wartości, przywództwo cyfrowe i talent cyfrowy. Ustalenia przyczyniają się do teoretycznego opracowania strategii adaptacji cyfrowej z perspektywy zarządzania zmianą.

Upskilling and reskilling requirement in logistics and supply chain industry for the fourth industrial revolution

Wahab Siti Norida, Rajendran Salini Devi, Yeap Swee Pin

LogForum

2021

Vol. 17, no. 3

399--410

Background: For years, the logistics and supply chain industries have been optimized to reduce cost, minimize the carried inventories and increase the efficiency of assets utilization. Besides that, the impact of industrial revolution 4.0 (IR 4.0) has queried for more new skills for a more demanding job scope. In particular, many traditional operation methods have been gradually replaced by automation-based operation. Hence the requirement for upskilling and reskilling became appealing. The present paper discusses the role of upskilling and reskilling during IR 4.0, a method to implement upskilling and reskilling training, the role of the Human Resource Development Fund (HRDF), as well as the challenges faced during the implementation of reskilling and upskilling in the logistics industries. Methods: Inductive reasoning is employed in the paper, which is backed up by a study of related scholarly journal papers to uncover the Malaysian upskilling and reskilling requirement in the logistics industry during IR 4.0from both intrinsic and extrinsic lenses. Results: The paper claims that changing the workplace and workforce, increase employees competitiveness and costeffectiveness in long term is the main importance of upskilling and reskilling. Nevertheless, firms cannot disregard the needs for technical and human skills as well as the HRDF initiatives. These include the creation of a digital culture with the right training and development to uphold the local experts. Conclusions: Despite the paper's qualitative approach, the findings will provide a clearer understanding of the upskilling and reskilling requirements for IR 4.0, as well as a foundation for future study. This paper proposes an alternative strategy to diversify the economy and enter IR 4.0 for a developing country that is dependent on a non-renewable source.