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EN
With its position as the capital, Hanoi is the political center as well as the second largest economic center of the country. Therefore, the city is always allocated a large budget in construction investment to create material facilities for political tasks and economic and social development. During the implementation of construction projects, a number of difficulties and limitations have appeared. In which, projects are delayed in construction and disbursement, reducing investment efficiency and not meeting the expectations of the government and people. From this fact, the authors have conducted a study to evaluate the causes affecting the time schedule of construction projects in Hanoi. The method F-APH (Fuzzy Analytic Hierarchy Process) was used to analyze data objectively and accurately about the causes affecting the time schedule. From there, these causes are classified into groups of subjective causes (from within the project) and groups of objective causes (from outside the project). The results show that subjective causes, originating from project participants, have a stronger influence than objective causes. A number of specific proposals to the actors involved in construction projects are made to eliminate or limit the impact of the causes of construction progress.
EN
This study examines the factors affecting the service quality of Hanoi old quarter hotels. The investigation results of 150 customers who have used accommodation services in the Hanoi old quarter. From there, analyze results and identify shortcomings and points that need to be overcome. Make the most intuitive conclusions to solve problems for hotel businesses here.
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