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Professional competencies in shaping the organizational competences of Polish Emergency Medical Units in the light of survey research

Krawczyk-Sołtys Agnieszka

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2021

z. 150

99--113

Purpose: The aim of the article is to identify the current level of professional competencies and to determine the extent to which individual professional competencies affect the organizational competences of Emergency Medical Units in the areas of marketing (recognizing the patient's needs), quality (level of medical services) and logistics (provision of medical services in the right place and time). Design/methodology/approach: The model of professional competencies of medical staff employed in Polish EMU establishes eight domains. To achieve superior organizational performance is very important to identify which set of professional competencies is required to gain their strategic goals. The research was carried out in 2018 in Emergency Medical Units in six voivodships. 135 respondents took part in the survey. Findings: As a result of the research, it is determined that the highest level among the professional competencies presented in the model is characterized by transportation competencies. Among managerial competencies, the following have the greatest impact on the organizational competences of Emergency Medical Units: in the area of quality – transportation competencies, while in the areas of marketing and logistics – transportation, therapeutics and assessment and diagnostics competencies. Practical implications: Nowadays health systems are being confronted with rapidly increasing demand generated by the COVID-19 outbreak. A well-organized and prepared health system has the capacity to maintain equitable access to essential service delivery throughout an emergency, limiting direct mortality and avoiding increased indirect mortality. Originality/value: An integration professional competencies of medical personnel of Emergency Medical Units with its organizational competences especially relevant in pandemic time.

Professional and managerial competencies enhancing organizational competences of emergency medical units

Krawczyk-Sołtys Agnieszka

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2019

z. 136

305--321

This article is focused on identifying within managers of Emergency Medical Units (EMU) the common professional competencies of medical personnel, as well as the managerial competencies that significantly shape such organizations. The proposed lists of managerial and professional competencies were created based on the analysis of healthcare competencies models as literature studies and own author’s observations in the analyzed entities. To capture the complexity and dynamic quality of the EMU manager’s role and reflect the dynamic realities in health leadership today, the managerial competencies model distinguishes five domains with 26 competencies, while the model of professional competencies of medical staff employed in Polish EMU takes in eight domains. To achieve superior organizational performance of such entities and to gain strategic goals, it is very important to identify which set of professional and managerial competencies is required. Thus, it is can be essential to clarify the areas of strategic competence in which these organizations must be competent, if the personnel of such are to succeed. Hence, there is a need to integrate professional and managerial competencies with organizational competences. Unfortunately, this area is not yet fully developed. The author’s future empirical research would entail focusing primarily on the competences of EMU in Poland and the role that people competencies (whether managerial and professional) play in developing these.