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Social engineering of human resources and provision of medical services on leadership styles in hospitals

Rosak-Szyrocka J.

Production Engineering Archives

2018

Vol. 19

16--21

Paper present impact of human resources issues as well as issues related to provision of medical services on leadership styles in hospitals in Poland. In this study a descriptive research design was used and a quantitative research was conducted, which was based on the so-called BOST methodology. Surveys were conducted among department heads of 10 public hospitals of various referral systems from the Upper-Silesian Agglomeration providing various types of medical services (which shows a large variety of research sample) operating in Poland. The research showed that both importance of service provision as well as human resources were not as important as they should be.