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The use of managerial grid to analyse the relationship between assessment of human and production or service issues in various companies

Knop K.

Production Engineering Archives

2015

Vol. 9, No. 4

6--9

In the article the results of BOST method usage was presented to analyse the importance of human and production/services issues in three different companies - a steelworks, a plastic-processing and a retail chain company. The importance of human and production/service issues was analysed by using the concept of the managerial grid. The relation between workers answers with the use of managerial grid after division answers was analysed into four and three areas. The frequency of occurrence of ratings to determine a degree of perception of importance of human and production/service issues in these companies was analysed.

Statistical analysis of responses concerning the importance of human and production or services issues in various companies

Knop K.

Production Engineering Archives

2015

Vol. 7, No. 2

40--44

In the article the results of statistical analysis is presented with the use of basic statistical parameters and box and whisker plot conducted for the dataset, containing answers to the question E9 from BOST survey. Measures of central tendency and variation were employed for analysis of the data connected with the assessment of human problems and production-related issues in three analysed companies: a steel company, a plastics processing company and a retail chain.