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1
Content available Performance evaluation in ISO 9001:2015
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2021
|
z. 151
725--734
EN
Purpose: The aim of the paper is to analyze the problems connected with the performance evaluation realized within the organization in the ISO 9001:2015 implementation process. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: The organization shall evaluate the performance and the effectiveness of the quality management system. it should retain appropriate documented information as evidence of the results. To achieve good performance evolution level in organization which have ISO 9001:2015 quality management system we need to implement appropriate monitoring system. Especially useful system is a system based on KPIs indicators which can measure particular activities of the organization. If we use good and broad system of KPIs indicator we can measure almost all aspect of functioning of quality management system. Then we could use those measure in the process of quality management system improvement. It lead to better performance of the system, better quality and better customer satisfaction. Originality/value: Detailed analysis of all subjects related to performance evaluation in ISO 9001:2015.
2
Content available Internal audit and management review in ISO 9001:2015
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2021
|
z. 151
711--724
EN
Purpose: The aim of the paper is to analyze the problems connected with internal audit and management review within the organization in the ISO 9001:2015 implementation process. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: To achieve good functioning level of Quality management system we need to do periodically the internal audits and management reviews. Audit is the examination or inspection of various books of accounts by an auditor followed by physical checking of inventory to make sure that all departments are following documented system of recording transactions. Audits are very useful tool to analyses the organization functioning and improve it’s performance. On the basis of the conducted analysis we can say that the main activities needed in the internal audit process are: interview personnel, observe operations, review documents and records and examine records. In the audit process is especially important for auditor to have appropriate qualities. They should be according to ISO 19011 requirements. The best solution for the analysis of the performance of ISO 9001 system can be done when we not only use internal audits but also management reviews in our managerial practice. Originality/value: Detailed analysis of all subjects related to internal audits and management reviews in ISO 9001:2015.
3
Content available Study on disruptions in the quality management system in compliance with ISO 9001:2015
Ligarski Mariusz
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2020
|
z. 142
195--203
EN
Purpose: The objective of the study is to present the results of a study on disruptions occurring in organizations, certified for compliance with the requirements of ISO 9001:2015, as well as the results of analysis on the results obtained. Design/methodology/approach: The study was carried out on a group of 69 organizations certified by a large international certification body. The original method of analyzing disruptions in systems, based on non-compliance identified during third-party audits, was used in the study. Findings: The results of the study have been presented. A summary of the number of non-compliances identified in relation to the sections and subsections of the ISO 9001:2015 standard has been prepared. A summary of the number of non-compliances identified in small, medium-sized and large organizations in relation to subsections of the standard has also been drawn up. Practical implications: It has been pointed out that the evaluation of disruptions in the system should consist in analysis of their causes and taking actions that will protect the organization from further occurrences. Such knowledge should help organizations better maintain and improve quality management systems. Originality/value: Specific sections and subsections of the standard, in which problems have been identified, were indicated. An attempt was made to determine the impact of the size and type of the organization's activities on the type of disruptions. Yet again, it was confirmed that examination of problems with the original method, based on the results of third-party audits, provides objective information on non-compliance in organizations.
4
Content available Operations in ISO 9001:2015
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2020
|
z. 148
783--794
EN
Purpose: The aim of the paper is to analyse the problems connected with operations realised within an organisation in the ISO 9001:2015 implementation process. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and Polish literature and legal acts connected with the researched topic. Findings: The most important first part of the building operation system in the company is build this system according to ISO 9001:2015 requirements. An organisation, in this case, should plan, implement and control the processes needed to meet the requirements for the provision of products and services. The organisation need to ensure that outputs that do not conform to their requirements are identified and controlled to prevent their unintended use or delivery. The whole organisation should take appropriate actions based on the nature of the nonconformity and its effect on the conformity of products and services. Originality/value: Detailed analysis of all subjects related to organisation of operations under the ISO 9001:2015 standard.
5
Content available Design in ISO 9001:2015
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2020
|
z. 148
769--781
EN
Purpose: The aim of the paper is to analyse the problems connected with the design of operation processes realised within an organisation in the ISO 9001:2015 implementation process. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and Polish literature and legal acts connecting with the researched topic. Findings: Design and development planning refers to identifying the stages and controls for the stages to design and develop products. Stages that are appropriate for product development are decided by a design team. An organisation is required to plan and develop its design and development activities as a process. The goal of this process is to ensure that the realisation of the product or service will be according to their specification. The design and development processes, operations, activities and controls shall be planned in accordance to several requirements. The organisation should implement the planned arrangements at appropriate stages to verify that the product and service requirements have been met. The release of products and services to the customer shall not proceed until the planned arrangements have been satisfactory completed, unless otherwise approved by a relevant authority and as applicable by the customer. Originality/value: Detailed analysis of all subjects related to the organisation of design in ISO 9001:2015.
6
Content available Support in ISO 9001:2015
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2019
|
z. 137
247--261
EN
The aim of the paper is to carry out an analysis of support processes in an organisation that has implemented the ISO 9001:2015 system. According to ISO 9001:2015 requirements, an organisation shall determine and provide the resources needed for the establishment, implementation, maintenance and continual improvement of a quality management system. The organisation shall determinate and provide the persons necessary for the effective implementation of its quality management system and for the operation and control of its processes. The aim of the paper is to analyse the problems connected with the support of the organisation in the ISO 9001:2015 implementation process.
7
Content available Planning in ISO 9001:2015
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2019
|
z. 137
233--246
EN
The aim of the paper is to carry out an analysis of planning process in an organisation that has implemented the ISO 9001:2015 system. In the paper, we described elements of this planning, which is essential to achieve the intended benefits of a quality management system. Planning needs to be done by everyone in the organisation, but it is significant for the process owner, considering the impacts on achieving the planned outputs of quality management processes. The aim of the paper is to analyse the problems connected with the planning of the organisation in the ISO 9001:2015 implementation process.
8
Content available Synteza Generalnego Pomiaru Ruchu 2015 na drogach krajowych i wojewódzkich
Maśkiewicz J.
Drogownictwo
|
2016
|
nr 11
364--370
PL
Artykuł zawiera informacje o sposobie przeprowadzenia Generalnego Pomiaru Ruchu w roku 2015 i jego wynikach – na sieci dróg krajowych i wojewódzkich. Omówione zostały kwestie związane z typami punktów pomiarowych, rodzajami pomiarów czy też terminami ich przeprowadzania. Jednocześnie zaprezentowano najważniejsze zmiany jakie wprowadzono w metodzie pomiaru w stosunku do pomiaru z roku 2010. W dalszej części, artykuł omawia wyniki GPR 2015, w tym m.in. SDRR w podziale funkcjonalnym i administracyjnym, a także strukturę rodzajową ruchu – wraz ze wskaźnikami zmian ruchu w okresie ostatnich 5 lat. Opracowanie zawiera także podstawowe informacje o ruchu w godzinach nocnych oraz w miesiącach letnich i zimowych. Na końcu przedstawione są najważniejsze wnioski wynikające z pomiaru oraz plany dotyczące przyszłych pomiarów generalnych.
EN
The article contains information regarding the method of conducting General Traffic Census 2015 and its results – on national and voivodship road network. It describes issues related with types of counting points, types of counting or timelines of counting. It also presents the most important changes that where introduced in the method of census regarding to GTC 2010. In the following, the article discusses the results of GTC 2015, including: AADT by road function and administrative division, as well as road traffic structure – together with the rate of traffic change within the last 5 years. The article also contains basic information regarding traffic at night and in the summer and winter months. At the end, the most important conclusions resulting from census are presented, with plans regarding future general censuses.
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