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The impact of the pandemic on the development of packaging vending machines in Poland

Smok Anna

Journal of TransLogistics

2023

Vol. 19

9-18

The COVID-19 pandemic has affected many aspects of human life. In the described case, the impact of the pandemic on the last mile will be discussed in more detail. At the very beginning, the topic of the last mile was introduced, as well as how it relates to parcel machines. Then, in the second point, the changes that took place during the pandemic in the online shopping market were presented. In the third point, the issue of parcel machines was raised, where the demand for courier services in Poland was described based on the UKE report and the demand for parcel machines was discussed. The fourth point presents the detected problems related to the emerging parcel lockers as well as ways to solve them and measures for the machines to stay on the market. The aim of the article is to present the impact of the pandemic on the development of the parcel machine service in Poland and to present the proposed directions for further development.