Wyniki wyszukiwania - BazTech

Ograniczanie wyników

Znaleziono wyników: 2

Liczba wyników na stronie

Wyniki wyszukiwania

Sortuj według:

Ogranicz wyniki do:

Individualist and collectivist behaviour in public and business organisations

Jendza Dorota

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2023

z. 169

383--400

Purpose: to show differences between public and business organisations within the scope of individualist and collectivist behaviour. Design/Methodology/Approach: the study was carried out among employees of public and business organisations performing various organisational roles. 497 persons participated in the study. It comprised two stages. Stage I was carried out with the use of a structured interview, while in stage II, questionnaire surveys were used. To put the content in order, the semantic field analysis was used, which allowed for separating the main research categories. Individualist and collectivist behaviour is one of many identified organisational types of behaviour. Findings: differences exist between members of public and business organisations as far as behaviour is concerned. In business, individualist behaviour is predominant, while in public organisations – collectivist behaviour. The structure of collectivism is complex and comprises of different types of behavior, i.e.: concordance, conformism and cooperation. In public organisations, concordance is predominant, while in business it is on a lower level. In both types of organisations, cooperation-type behaviour is at a low level. Research Limitations/Implications: inability to fully objectify the research results obtained. Practical Implications: knowledge about the behaviour manifested by the majority of the participants and about the marginalised behaviour allows for a better understanding of the phenomena that take place and in effect conscious management and support for the development of those that an organisation cares about. The structure of behaviour is a carrier of information about motifs guiding the actions of individuals. Separating behaviour that is dominant provides information about the motifs of such behaviour and what affects the behaviour of people – whether it is legitimisation of the value of the organisation and the established standards, or the power of the group. Accurate identification of orientation offers possibilities for predicting behaviour and for more efficient designing and carrying out organisational changes. The third issue is the possibility of using such knowledge during coordination. An organization may influence the behaviour and the engagement of the individual, along with the course and 2 effort put in the performance of processes related to the management of human resources in the 3 organisation. 4 Keywords: individualism, collectivism, public organisation, business organisation where collectivist behaviour is dominant requires different tools for coordination than an organisation where individualist behaviour is dominant. Originality/Value: to supplement theoretical constructs with examples of organisational behaviour manifested in Polish organisations and to show collectivism as a complex dimension as part of which various activities may be performed. Dominance of a specific behaviour shapes the quality of functioning of an individual in an organisation. Whether an individual consciously adopts and accepts organisational norms or acts in line with them under the impact of a group may influence the behaviour and the engagement of the individual, along with the course and effort put in the performance of processes related to the management of human resources in the organisation.

The concept of multi-hierarchical assessment of process orientation implementation - production organization experience

Grajewski Piotr, Śliż Piotr, Jendza Dorota, Strumiłło Jędrzej

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2022

z. 158

201--227

Purpose: The main objective of the article is to present the concept of assessing the level of an organization’s utilization of its potential for transformation towards process orientation, using a practical implementation example. Design/methodology/approach: The structure of the research procedure was based on the theoretical assumptions regarding the methodological procedures involving development of a model of process maturity assessment. Such research methods as bibliometric analysis, systematic literature review, participant observation, opinion survey and semi-structured interview were used to achieve the research objectives formulated. Findings: The value of the article entails the combination of quantitative and qualitative methods to determine an organization’s propensity for transition towards higher levels of process maturity. This effect has been achieved using a method of multi-hierarchical process maturity assessment. It has been determined that the organization under examination is at the second level of process maturity, although many of the elements diagnosed show third-level process maturity potential. An authorial research method has been additionally verified, as well as the examined organization’s real and utilized potential has been determined, which constitute the basis for assessing the level of process maturity. Research limitations/implications: inability to fully objectify the research results obtained. Practical implications: The article shows the basis and the method for identifying the examined company’s real and utilized potential of process maturity as well as for determining the level of process maturity, based on which the company’s strategy towards a higher level of process maturity can be formulated. Originality/value: The unique nature of this article lies in the proposed method of multi-hierarchical assessment of an organization’s process maturity. In order to deepen the interpretation of the results obtained from a quantitative study, qualitative research was used. This allows development of a strategy for achievement of higher levels of maturity.