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SAP fiori as a cause of innovation and sociotechnical system

Suder Maciej, Gospodarek Tadeusz

Annals of Computer Science and Information Systems

2022

Vol. 32

287--291

Implementation of an ERP system in manufacturing organization is closely related with customization of the standard prototype of the system offered by a software house. In case of manufacturing health-care products some additional aspects to standard information circuits must be added. These mean QC, ISO, FDA requested data have to be processes parallel to bookkeeping ones. In this paper the use of SAP Fiori in the QC process in inbound logistic is presented. Adding SAP Fiori to the existing SAP solution allows to create sociotechnical informal group of the users having new key competences. It allows to achieve some benefits measured with CBA method for the organization. It was concluded that integrated IT systems of ERP class may develop sociotechnical systems in organizations used them leading to reengeneering processes and transition changes. A case study of changes inside a map of process of the manufacturing health-care products plant is presented and discussed.