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The committed service crew – the impact of passenger proximity on organizational commitment and job satisfaction

Sandberg C., Hult C., Österman C., Praetorius G.

TransNav : International Journal on Marine Navigation and Safety of Sea Transportation

2020

Vol. 14. no. 3

595--600

The present study focuses on the pattern of organizational commitment and job satisfaction among seafarers working on passenger vessels, compared to those working on board other types of ships. The dependent variable in the study is organizational commitment. Work position, age and job satisfaction are used as independent variables. The question posed in this study is whether the pattern of organizational commitment and job satisfaction differ depending on the proximity to passengers. The material is based on a survey sent to a random sample of seafarers in the Swedish Transport Agency’s register of seafarers. It has been analyzed with descriptive statistics and multivariate regressions comparing the two categories of vessels. The results show that organizational commitment is higher on passenger vessels, while the effect of job satisfaction on organizational commitment is slightly higher for ships that do not carry passengers. For managers in the service department, the level of commitment is to a higher extent dependent on job satisfaction. Development and communication of career options and opportunities for the service crew is suggested as a way to enhance organizational commitment and job satisfaction among this group.

On the future of maritime transport – discussing terminology and timeframes

Hult C., Praetorius G., Sandberg C.

TransNav : International Journal on Marine Navigation and Safety of Sea Transportation

2019

Vol. 13, no. 2

269--273

This paper offers an analytical discussion on the terminology and timeframes related to the future of shipping. The discussion is based on issues that have surfaced within the Swedish research project Autonomy and responsibility. The paper argues that the concept ‘autonomous ships’ has become an indicator of that seafarers soon will become obsolete – which may have negative consequences for the supply of maritime competence in coming years - and that the proper definition of the term ‘autonomous’ describes something that will never apply to a ship. Ships can be given the possibility, but hardly the full right or condition of self-government. It is argued that ‘smart ships’, or perhaps ‘intelligent ships’, are more appropriate, since these terms describe the current and future state of technology without predicting how humans will prefer to use it. The estimated timeframes for implementation of unmanned ships suggest no threat to the seafaring occupation for coming generation. The content of the occupation will of course change due to the phase of implementation of degree of digitalization, but there will always be a need for maritime knowledge and understanding.