This paper outlines the INTERFACE software ergonomic evaluation methodology and presents new validation results. The INTERFACE methodology is based on a simultaneous assessment of heart rate variability, skin conductance, and other data. The results of using this methodology on-site, in a non-laboratory environment indicate that it is potentially capable of identifying quality attributes of elements of software with a temporal resolution of only a few seconds. This paper presents pilot results supporting this hypothesis, showing empirical evidence in spite of the definitely non-laboratory environment: they indicate that the method is robust enough for practical usability tests. Naturally, in the future these pilot results will have to be followed with further laboratory-based verification and refinement. This paper focuses only on some characteristics of this method, not on an actual analysis of human–computer interaction; however, its results can establish a future practical and objective event-related analysis of software use.
This paper reports results of an assessment of e-learning materials with the INTERFACE software evaluation methodology. On the one hand, this method of analysis allows us to identify ergonomics problems; on the other, to decide to what extent those problems and their severity concern all users in general and to what extent they depend on the usersʼ type and characteristics. This is the first publication to apply the new marking, export, and statistical features of INTERFACE used in a quantitative analysis of heart rate variability (HRV) curves instead of earlier time-based statistics and qualitative methods. It presents correlations between event-related characteristics of human–computer interaction and the currently required mental effort showed with HRV. The paper also discusses correlations between variables and cognitive-style test scores which indicate the role of individual differences in ergonomics.
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