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Innovation capacity, international experience, and export performance of SMEs in the field of Information technology of Vietnam

Huy Nguyen Quoc, Ngoc Tran Hau

Annals of Computer Science and Information Systems

2022

Vol. 34

7--13

Although there are many assessments of the innovation capacity of enterprises, there is still a lack of assessment of the innovation capacity of small and medium enterprises in the information technology sector related to the 4th industrial revolution. The structure must be determined from a practical point of view using existing innovation capacity studies. Therefore, this study aims to improve understanding of the characteristics of innovation capacity in the context of small and medium enterprises in the field of information technology by reviewing the empirical literature. This article presents international experiences, assessment models, and the applicability of models to the characteristics of small and medium-sized enterprises in the field of information technology. With the main contribution, the article identifies an overview of growing research around the world on innovation capacity and lessons learned for small and medium enterprises in Vietnam. The research results will contribute to improving understanding of the special characteristics of the innovation capacity of small and medium enterprises in the field of information technology and especially in the context of the 4th industrial revolution. The described innovation capacity characterization can guide further studies by providing criteria for how innovation capacity in small businesses can be understood. Furthermore, using the findings of this assessment, managers can improve the innovation capacity of their businesses by acknowledging many aspects of innovation capacity