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2 TransNav : International Journal on Marine Navigation and Safety of Sea Transportation

2 2018

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Towards a pluralistic epistemology: understanding human-technology interactions in shipping from psychological, sociological and ecological perspectives

Man Y., Lundh M., MacKinnon S. N.

TransNav : International Journal on Marine Navigation and Safety of Sea Transportation

2018

Vol. 12, no. 4

795--811

In the shipping domain, many innovative technical systems have been designed and developed in the past decades, aiming to enable the maritime users to achieve the goal of safety, efficiency and effectiveness. The introduction of advanced technologies into workplaces have also created unprecedented challenges. Human users frequently find themselves in a supporting role to serve technology, being responsible for automation issues and blamed for “human errors” that sometimes result in tragic results. These challenges are closely associated with the design and use of technologies. Human‐technology interactions has become an important multidisciplinary research topic for shipping. This article reviews theoretical concepts relative to the dimensions of psychology, sociology and ecology in Human Computer Interaction (HCI) in order to form a deeper understanding of human‐technology interactions. This paper also discusses the theoretical constructs’ practical relevance by showing how a few cases exemplifying ongoing development sectors in shipping, such as energy efficiency optimisation, supervisory control of autonomous unmanned ships, and eco‐systems in engine control rooms, are understood with these theoretical perspectives. By presenting multidisciplinary understandings of human‐technology interaction, this paper aims to derive knowledge pertinent to methodological approaches and philosophical stances of future maritime human factors and HCI research.

Maritime Energy Efficiency in a Sociotechnical System: A Collaborative Learning Synergy via Mediating Technologies

Man Y., Lundh M., MacKinnon S.

TransNav : International Journal on Marine Navigation and Safety of Sea Transportation

2018

Vol. 12, no. 2

239--250

Previous research in the domain of maritime energy efficiency has mainly addressed concerns regarding individual experiences and organizational barriers. Reflection on the reciprocal human-technology relationship, interaction design and its impact on the practitioners’ learning and organizational decision-making process is rather scarce. Informed by focus group interviews, this paper describes the essence of practitioners’ activities and the nature of interaction design and proposed improved design for energy efficiency monitoring systems. Findings suggest knowledge sharing for a mutual understanding onboard ships is critical to energy efficiency. Learning can go beyond the embodiment of individual cognitive change but becomes a collective and collaborative achievement mediated by technology, which informs opportunities for interaction design. The design needs to consider the context in which knowledge mobilisation occurs and facilitate collaborative learning. With more intelligent systems introduced to the shipping industry, it is important to consider the impact of mediating technologies in management practices and mediating technologies can be integrated into a broader collaborative learning paradigm emerging between the ship and shore. This study highlights those social-cultural dimensions important to establishing a common ground between practitioners, management and advanced technologies.