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The committed service crew – the impact of passenger proximity on organizational commitment and job satisfaction

Sandberg C., Hult C., Österman C., Praetorius G.

TransNav : International Journal on Marine Navigation and Safety of Sea Transportation

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2020

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Vol. 14. no. 3

595--600

EN

The present study focuses on the pattern of organizational commitment and job satisfaction among seafarers working on passenger vessels, compared to those working on board other types of ships. The dependent variable in the study is organizational commitment. Work position, age and job satisfaction are used as independent variables. The question posed in this study is whether the pattern of organizational commitment and job satisfaction differ depending on the proximity to passengers. The material is based on a survey sent to a random sample of seafarers in the Swedish Transport Agency’s register of seafarers. It has been analyzed with descriptive statistics and multivariate regressions comparing the two categories of vessels. The results show that organizational commitment is higher on passenger vessels, while the effect of job satisfaction on organizational commitment is slightly higher for ships that do not carry passengers. For managers in the service department, the level of commitment is to a higher extent dependent on job satisfaction. Development and communication of career options and opportunities for the service crew is suggested as a way to enhance organizational commitment and job satisfaction among this group.

2

Maritime resource management: current training approaches and potential improvements

Praetorius G., Hult C., Österman C.

TransNav : International Journal on Marine Navigation and Safety of Sea Transportation

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2020

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Vol. 14. no. 3

573--584

EN

Shipping can be regarded as a high-risk domain with a large complexity in operations. Accidents and incidents may involve serious danger for seafarers and passengers, as well as for the environment and society at large. Education and training play a crucial role for the safe conduct of ships. While technical skills have been at the core of a mariner’s skillset, non-technical skills (NTS) have become increasingly important for the safe conduct of merchant vessels. Therefore, knowledge in NTS has become a mandatory requirement for officers serving on board. This knowledge is normally taught in courses labelled Bridge Resource Management, Engine room Resource Management, or Maritime Resource Management. While the number of courses in the industry is steadily increasing, research focused on NTS training and its relation to safety in operation seems sparse. This review article aims to provide an overview of scientific literature focused on training NTS for maritime operations published between 2000 and 2018. Based on the reviewed literature the article identifies and discusses current research gaps, trends and potential future directions to improve maritime resource management training.

3

On the future of maritime transport – discussing terminology and timeframes

Hult C., Praetorius G., Sandberg C.

TransNav : International Journal on Marine Navigation and Safety of Sea Transportation

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2019

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Vol. 13, no. 2

269--273

EN

This paper offers an analytical discussion on the terminology and timeframes related to the future of shipping. The discussion is based on issues that have surfaced within the Swedish research project Autonomy and responsibility. The paper argues that the concept ‘autonomous ships’ has become an indicator of that seafarers soon will become obsolete – which may have negative consequences for the supply of maritime competence in coming years - and that the proper definition of the term ‘autonomous’ describes something that will never apply to a ship. Ships can be given the possibility, but hardly the full right or condition of self-government. It is argued that ‘smart ships’, or perhaps ‘intelligent ships’, are more appropriate, since these terms describe the current and future state of technology without predicting how humans will prefer to use it. The estimated timeframes for implementation of unmanned ships suggest no threat to the seafaring occupation for coming generation. The content of the occupation will of course change due to the phase of implementation of degree of digitalization, but there will always be a need for maritime knowledge and understanding.

4

Exploring Bridge-Engine Control Room Collaborative Team Communication

Kataria A., Holder E., Praetorius G., Baldauf M., Schröder-Hinrichs J.

TransNav : International Journal on Marine Navigation and Safety of Sea Transportation

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2015

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Vol. 9, no. 2

169--176

EN

The EC funded CyClaDes research project is designed to promote the increased impact of the human element in shipping across the design and operational lifecycle. It addresses the design and operation of ships and ship systems. One of the CyClaDes’ tasks is to create a crew-centered design case-study examination of the information that is shared between the Bridge and Engine Control Room that helps the crew co-ordinate to ensure understanding and complete interconnected tasks. This information can be provided in various ways, including communication devices or obtained from a common database, display, or even the ship environment (e.g., the roll of the ship). A series of semi-structured interviews were conducted with seafarers of diverse ranks to get a better idea of what communication does, or should, take place and any problems or challenges existing in current operations, as seen from both the bridge and ECR operators’ perspectives. Included in the interview were both the standard communications and information shared during planning and executing a voyage, as well as special situations such as safety/casualty tasks or heavy weather. The results were analyzed in terms of the goals of the communication, the primary situations of interest for communication and collaboration, the communication media used, the information that is shared, and the problems experienced. The results of seafarer interviews are presented in the paper to explore on-board inter-departmental communication.