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1
Content available Sustainable development of Polish healthcare determined by the Covid-19 pandemic
Krawczyk-Sołtys Agnieszka, Wojtal Agnieszka
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2024
|
z. 191
305--319
EN
Purpose: The acceleration of the digitization of the healthcare sector, forced by the pandemic, and the extensive use of e-services prevented is collapsed. But it was also created a space for innovative medical and medical-related solutions, development of staff competences, greater focus on the patient and his environment. The aim of the article is to determine the state and directions of sustainable development of Polish health care in connection with the COVID-19 pandemic. Design/methodology/approach: According to the World Commission on Environment and Development, sustainable development makes it possible to meet the needs of the present generation without compromising the ability of future generations to meet their needs. The 2030 Agenda aims to “ensure healthy lives and promote prosperity for all people of all ages”. The coronavirus pandemic has challenged global healthcare systems to cope with an unprecedented crisis while pursuing sustainable development as defined above. Findings: The pandemic has led healthcare leaders to act with agility, build resilience and adopt smarter ways of working to help future-proof care. It has also pushed them to rethink how care is delivered. Originality/value: An identification the main directions of sustainable development of Polish healthcare in connection with the COVID-19 pandemic.
2
Content available Personal competencies and effectiveness of health care units – theoretical approach
Krawczyk-Sołtys Agnieszka, Płatkowska-Prokopczyk Laura
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2024
|
z. 191
321--333
EN
Purpose: The aim of the article is to present how constructed by Authors models of personal competencies connect to effectiveness of health care units. Important sets of personal competencies identified and rated as essential for effective health care units’ practice reflects the scope of skills, knowledge and applications required to address the often complex problems encountered in these organizations. Design/methodology/approach: The proposed lists of managerial and professional competencies (six domains each) were created and are based on the analysis of healthcare competencies models - the study of the literature - and one of the Authors’ observations of the analyzed entities (as a consultant). Findings: Evaluating the performance by personal competencies becomes essential for managers and training centers, since it contributes to the identification of gaps in knowledge, skills and attitudes of professionals, by promoting the elaboration and implementation of strategies for their development. Originality/value (mandatory) An identification the personal competencies of health care units employees in connection to effectiveness of such entities.
3
Content available Modelling of proffesional competences in health care units – preliminary assumptions
Krawczyk-Sołtys Agnieszka, Płatkowska-Prokopczyk Laura
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2023
|
z. 169
439--450
EN
Purpose: The aim of the article is to present the theoretical assumptions of the model of professional competencies in health care units. It was assumed that competences are a multidimensional concept and require an integrated approach that allows for the construction of a competency model that reflects their real complexity. A list of professional competencies will be presented, which will be subject to empirical verification in the course of future research by the authors in order to identify key competencies. Design/methodology/approach: The proposed lists of professional competencies (six domains) was created and are based on the analysis of healthcare competencies models the study of the literature - and the Authors’ observations of the analyzed entities. Findings: Presented model of professional competencies in health care units contains six domains with sub-competencies. The importance of assessing competences is undeniable. Competence recognition offers a way to develop workforce planning and career opportunities of practicing medical staff. Having an instrument that identifies existing competences and those that need to be acquired becomes significant for distinguishing the singularity of actions for a professional practice which is safe, humane and with no risk to the client, the medical staff or the health care organization. Originality/value: An identification the professional competencies of health care units managers significantly shaping competences of such organizations especially relevant in pandemic time.
4
Content available The influence of personal competencies on organizational competences of Emergency Medical Units
Krawczyk-Sołtys Agnieszka
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2022
|
z. 155
209--220
EN
Purpose: The aim of the article is to present organizational competences of Emergency Medical Units (EMU) in the areas of marketing (recognizing the patient's needs), quality (the level of medical services) and logistics (a provision of medical services in the right place) during the time of the COVID 19 pandemic, influenced by managerial and professional competencies, and to identify those that have become particularly important in the period of the pandemic. Design/methodology/approach: The proposed lists of managerial (five domains) and professional competencies (eight domains) were created and are based on the analysis of healthcare competencies models – the study of the literature – and the author of this paper’s observations of the analyzed entities. There were 57 respondents weighing managerial competences and 135 respondents assessing professional competences. Findings: As a result of the research, it is determined that the highest level among the professional competencies presented in the model (in all areas) is characterized by transportation competencies. The most undoubtedly framing organizational competences of EMU were managerial competencies: in marketing area Business Competencies and Professional and Social Competencies in quality and logistic areas. Practical implications: Currently health systems are being faced with briskly growing necessity developed by the COVID-19 outbreak. A well-organized and adapted health system has the scope to manage decent access to fundamental service delivery throughout an emergency, restraining direct mortality and avoiding heightened indirect mortality. Originality/value: An integration personal competencies (professional and managerial) with organizational competences of Emergency Medical Units especially relevant in pandemic time.
5
Content available Modelling of managerial competences in health care units - preliminary assumptions
Krawczyk-Sołtys Agnieszka, Płatkowska-Prokopczyk Laura
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2022
|
z. 158
317--336
EN
Purpose: The aim of the article is to present the theoretical assumptions of the model of managerial competences in health care units. It was assumed that competences are a multidimensional concept and require an integrated approach that allows for the construction of a competency model that reflects their real complexity. A list of managerial competencies will be presented, which will be subject to empirical verification in the course of future research by the authors in order to identify key competencies. Design/methodology/approach: The proposed lists of managerial competencies (six domains) were created and are based on the analysis of healthcare competencies models - the study of the literature - and one of the Authors’ observations of the analyzed entities (as a consultant). Findings: Presented model of managerial competencies in health care units contains six domains with 32 competencies. These domains capture the dynamics and complexity of health care unit’s manager’s role and reflect the dynamic realities in health leadership today. Originality/value: An identification the managerial competencies of health care units managers significantly shaping competences of such organizations especially relevant in pandemic time.
6
Content available Professional competencies in shaping the organizational competences of Polish Emergency Medical Units in the light of survey research
Krawczyk-Sołtys Agnieszka
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2021
|
z. 150
99--113
EN
Purpose: The aim of the article is to identify the current level of professional competencies and to determine the extent to which individual professional competencies affect the organizational competences of Emergency Medical Units in the areas of marketing (recognizing the patient's needs), quality (level of medical services) and logistics (provision of medical services in the right place and time). Design/methodology/approach: The model of professional competencies of medical staff employed in Polish EMU establishes eight domains. To achieve superior organizational performance is very important to identify which set of professional competencies is required to gain their strategic goals. The research was carried out in 2018 in Emergency Medical Units in six voivodships. 135 respondents took part in the survey. Findings: As a result of the research, it is determined that the highest level among the professional competencies presented in the model is characterized by transportation competencies. Among managerial competencies, the following have the greatest impact on the organizational competences of Emergency Medical Units: in the area of quality – transportation competencies, while in the areas of marketing and logistics – transportation, therapeutics and assessment and diagnostics competencies. Practical implications: Nowadays health systems are being confronted with rapidly increasing demand generated by the COVID-19 outbreak. A well-organized and prepared health system has the capacity to maintain equitable access to essential service delivery throughout an emergency, limiting direct mortality and avoiding increased indirect mortality. Originality/value: An integration professional competencies of medical personnel of Emergency Medical Units with its organizational competences especially relevant in pandemic time.
7
Content available Professional and managerial competencies enhancing organizational competences of emergency medical units
Krawczyk-Sołtys Agnieszka
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2019
|
z. 136
305--321
EN
This article is focused on identifying within managers of Emergency Medical Units (EMU) the common professional competencies of medical personnel, as well as the managerial competencies that significantly shape such organizations. The proposed lists of managerial and professional competencies were created based on the analysis of healthcare competencies models as literature studies and own author’s observations in the analyzed entities. To capture the complexity and dynamic quality of the EMU manager’s role and reflect the dynamic realities in health leadership today, the managerial competencies model distinguishes five domains with 26 competencies, while the model of professional competencies of medical staff employed in Polish EMU takes in eight domains. To achieve superior organizational performance of such entities and to gain strategic goals, it is very important to identify which set of professional and managerial competencies is required. Thus, it is can be essential to clarify the areas of strategic competence in which these organizations must be competent, if the personnel of such are to succeed. Hence, there is a need to integrate professional and managerial competencies with organizational competences. Unfortunately, this area is not yet fully developed. The author’s future empirical research would entail focusing primarily on the competences of EMU in Poland and the role that people competencies (whether managerial and professional) play in developing these.
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