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1
Content available The usage of smart sprinkler system in smart home
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2024
|
z. 191
643--658
EN
Purpose: The purpose of this publication is to present the usage of smart sprinkler system in smart homes. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: The integration of a Smart Sprinkler System within the context of a Smart Home represents a groundbreaking convergence of technology and water management, reshaping conventional approaches to lawn care and irrigation. This innovative system epitomizes a seamless fusion of convenience, efficiency, and sustainability in the modern landscape of home automation. Operating on real-time data and intelligent algorithms, the Smart Sprinkler System ensures precise water usage by dynamically adapting to environmental changes, avoiding over-watering or under-watering, and aligning with conservation efforts. The publication emphasizes the system's connectivity, leveraging the Internet of Things (IoT) for remote control and integration into smart home ecosystems. Notable features include energy efficiency, aesthetics enhancement, and integration with other devices. While the advantages are evident, the accompanying tables comprehensively detail key features, advantages, and potential challenges, providing a nuanced perspective for homeowners and highlighting the ongoing evolution of these systems in advancing sustainable, efficient, and connected living experiences. Originality/Value: Detailed analysis of all subjects related to the problems connected with the usage of smart sprinkler system in smart home.
2
Content available The usage of smart locks in smart home
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2024
|
z. 191
629--642
EN
Purpose: The purpose of this publication is to present the usage of smart doorbells in smart locks. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: The integration of smart locks into the fabric of smart homes represents a groundbreaking advancement, reshaping the dynamics of security and convenience. These intelligent locks have surpassed traditional mechanisms, ushering in an era where digital authentication and advanced features redefine how individuals secure and engage with their living spaces. Smart locks empower homeowners with unparalleled control and accessibility, eliminating the need for physical keys and introducing heightened security through encryption and biometric identification. Emphasizing their pivotal role in smart homes, the publication highlights the ability of smart locks to remotely monitor and control access, providing unprecedented flexibility, especially in scenarios involving trusted individuals. The seamless integration of smart locks within the broader smart home ecosystem fosters an interconnected environment, enabling holistic automation and enhancing user experience and energy efficiency. While acknowledging challenges such as vulnerabilities and power dependency, the publication underscores the vast advantages of smart locks, ranging from enhanced security to increased home resale value. Tables 1, 2, and 3 provide a comprehensive overview of key features, advantages, and challenges, serving as a valuable guide for navigating the evolving landscape of smart home security. As technology advances, smart locks continue to shape the future of residential living, fortifying the boundaries between physical and digital security. Originality/Value: Detailed analysis of all subjects related to the problems connected with the usage of smart locks in smart home.
3
Content available The usage of Poka-Yoka in industry 4.0 conditions
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2024
|
z. 191
613--628
EN
Purpose: The purpose of this publication is to present the usage of Poka-Yoka approach in Industry 4.0 conditions. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: The integration of Poka-Yoke with Industry 4.0 signifies a transformative leap in error prevention methodologies, aligning seamlessly with the objectives of advanced manufacturing. By merging the principles of Poka-Yoke with smart technologies like sensors, IoT devices, and real-time data analytics, a dynamic and sophisticated approach to error prevention emerges in the era of Industry 4.0. With applications ranging from simple visual cues to complex technological solutions, Poka-Yoke finds resonance across various industries, particularly in the automotive sector, where sensors and devices on assembly lines swiftly detect and rectify deviations, elevating both product quality and operational efficiency. The incorporation of artificial intelligence and machine learning in Industry 4.0 augments Poka-Yoke, enabling systems not only to identify errors but also to learn from them, fostering continuous improvement and adaptability in response to evolving production scenarios. Emphasizing proactive error prevention at the source, continuous improvement, and a commitment to training and education, the key principles outlined in Table 1 contribute to creating resilient, reliable processes delivering consistently high-quality outputs. Table 2 demonstrates the seamless integration of Poka-Yoke with Industry 4.0, showcasing technological advancements that collectively form an adaptive approach to error prevention and quality management. Additionally, Table 3 highlights the advantages of this integration, emphasizing improved quality control, operational efficiency, and adaptability in modern manufacturing environments. However, challenges outlined in Table 4, including complex implementation, data security concerns, high initial costs, interoperability issues, and skill gaps, necessitate strategic planning and investment in overcoming obstacles. In conclusion, the integration of Poka-Yoke with Industry 4.0 signifies a strategic evolution, where technology-driven error prevention, continuous improvement, and a commitment to quality converge to create resilient, adaptive, and highly efficient manufacturing systems, positioning this integration as a cornerstone for excellence in the evolving landscape of industrial production. Originality/value: Detailed analysis of all subjects related to the problems connected with the usage of Poka-Yoka in Industry 4.0 conditions.
4
Content available The concept of descriptive analytics
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2023
|
z. 172
699--715
EN
Purpose: The goal of the paper is to analyze the main features, benefits and problems with the descriptive analytics usage. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: The paper discusses the concept of descriptive analytics, which involves collecting, cleaning, and summarizing historical data from various sources to provide a clear and concise summary that can aid in decision-making. The paper explains the importance of descriptive analytics as the foundation for other types of data analytics, and highlights the steps involved in its implementation, including data collection, cleaning and preparation, exploration and visualization, analysis, interpretation, and reporting. The paper also mentions the advantages of descriptive analytics, such as identifying trends and patterns, optimizing processes, improving decision-making, and simplifying communication, while cautioning businesses about the potential pitfalls and challenges of this approach, such as limited predictive power, incomplete data, data privacy concerns, biased results, and overreliance on historical data. The paper emphasizes the importance of understanding these issues to ensure that the insights generated are relevant, accurate, and useful. Originality/value: Detailed analysis of all subjects related to the problems connected with the descriptive analytics.
5
Content available Team innovations
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2023
|
z. 169
743--757
EN
Purpose: The aim of the paper is to analyze the team innovation processes in industrial enterprise. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: The publication concentrate on problems connected with various aspects of team innovations. In the paper we presented the system of interactions which exist between negotiators in team especially from innovativeness point of view. Also we analyzed problems connected with team creativity and boasting it because team creativity is indispensable to boast innovativeness in industrial company. On the basis of the literature analysis it can be pointed out that the satisfying level of innovativeness can be achievable without appropriate level of creativity. To enhance it within company we need to give the people enough freedom and appropriate leadership adjusted to the culture of people. Also it is important to integrate creativity concepts and methods enhancing creativity into day-to-day operation of the organization. The organization should careful plan the division of the resources between innovative tasks. Originality/value: Detailed analysis of all subjects related to the problems connected with team innovation in an industrial enterprise.
6
Content available Smart mobility in smart city – Copenhagen and Barcelona comparision
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2023
|
z. 172
679--697
EN
Purpose: The goal of the paper is to analyze the main differences between the smart mobility idea implementation in Copenhagen and Barcelona. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: The papers compares the smart mobility solutions implemented in Copenhagen and Barcelona, two cities that have developed comprehensive and innovative transportation systems. While both cities have sustainable, efficient, and convenient transportation systems, they differ in their focus and governance structure. Copenhagen is a leading city in sustainable transportation, with a strong focus on cycling infrastructure and an integrated public transportation system. On the other hand, Barcelona focuses on reducing traffic congestion and improving air quality, with innovative solutions such as a low-emission zone and a smart parking system. Additionally, Copenhagen has a highly centralized governance structure, while Barcelona adopts a more decentralized approach, engaging citizens and stakeholders in transportation decision-making. Originality/value: Detailed analysis of differences between Copenhagen and Barcelona in the case of smart mobility implementation.
7
Content available Smart mobility in a smart city concept
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2023
|
z. 170
679--692
EN
Purpose: The purpose of this publication is to present the most important features with which the smart mobility approach is characterized. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: In a smart city, smart mobility also plays an important role in environmental protection. Modern modes of transportation, such as electric cars and urban bicycles, reduce greenhouse gas emissions and air pollution. Thus, smart mobility contributes to improving air quality and the health of residents. As part of the smart city, smart mobility is also seen as part of improving traffic safety. Smart traffic monitoring systems and rapid response to dangerous situations, such as collisions or accidents, can help minimize accidents and collisions. Smart mobility is also one of the key elements of a smart city, which contributes to improving the quality of life for city residents by increasing mobility, reducing air pollution, improving road safety and introducing innovative transportation solutions. Originality/value: Detailed analysis of all subjects related to the problems connected with the smart mobility in smart city.
8
Content available Innovations in Industry 4.0 conditions
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2023
|
z. 169
725--741
EN
Purpose: The aim of the paper is to analyze the innovations in Industry 4.0 conditions. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: The publication concentrate on problems connected with various aspects of relations between Industry 4.0 and innovativeness. In the paper we presented the main presumptions of Industry 4.0 concept and it’s nowadays usage. In the second part of the paper there is an analysis of main trends of today Industry 4.0 implementation approaches and innovativeness. Especially there is an description of main innovative trends of 2021 described from Industry 4.0 relations point of view. Also the paper deals with the social innovation aspect of Industry 4.0. There are very interesting and innovative concepts that can be used in today business environment and also governments. Some of them like universal basic income are a bit controversial but it needs to further more detailed analysis if it is possible and could benefit to the society. Other trends can be for example: new forms of employment or new types of organizational culture. Originality/value: Detailed analysis of all subjects related to the problems connected with the innovations in Industry 4.0 conditions.
9
Content available Industry 5.0 – characteristic, main principles, advantages and disadvantages
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2023
|
z. 170
663--678
EN
Purpose: The aim of the paper is to analyze the Industry 5.0 concept and compare it with Industry 4.0. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: Industry 5.0 offers several benefits that make it worth adopting in manufacturing industries, including improved efficiency, greater quality control, sustainability, enhanced worker safety, improved customer experience, cost savings, competitive advantage, increased innovation, and positive social impact. By integrating human creativity and intuition with advanced machinery and technology, Industry 5.0 promises to create a more sustainable, flexible, and socially responsible manufacturing environment that delivers higher quality products and more meaningful jobs. Originality/value: Detailed analysis of all subjects related to the problems connected with the Industry 5.0.
10
Content available Functioning of real-time analytics in business
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2023
|
z. 172
659--677
EN
Purpose: The goal of the paper is to analyze the main features, benefits and problems with the real-time analytics usage. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: The paper focus on the advantages and disadvantages of real-time analytics. The ability to process and analyze data in real-time allows organizations to quickly identify trends and patterns, optimize their operations, and allocate resources more efficiently. Additionally, real-time analytics helps businesses identify new revenue opportunities and optimize their pricing strategies, monitor user behavior, detect security threats, and react without delay. However, real-time analytics can be expensive to implement, require technical expertise, and generate false positives. Proper data quality, security measures, and system scaling are also essential for effective implementation. The vague definition of real-time and the requirement to collect detailed requirements from all stakeholders can also present challenges to businesses. Originality/value: Detailed analysis of all subjects related to the problems connected with the real-time analytics.
11
Content available Design thinking and its use to boast innovativeness
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2023
|
z. 170
647--662
EN
Purpose: The aim of the paper is to analyze the innovations in design thinking. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: It could be pointed out that exist the relationship between design thinking and the organizational innovativeness. Design Thinking began it’s important role especially when start-ups were start to increase in the global market. Nowadays this method plays important role as a part of dynamic, agile action on the world stage and in various sectors of business from teaching to building IT systems. Because of that method can be used as a boast in innovative activities in many sectors. The publication describes main relations between design thinking and innovations and give an overview of the tools used in design thinking to boast innovativeness. Originality/value: Detailed analysis of all subjects related to the problems connected with the innovations and design thinking.
12
Content available remote Wpływ pandemii COVID-19 na zarządzanie
Wolniak Radosław
Zeszyty Naukowe Wyższej Szkoły Zarządzania Ochroną Pracy w Katowicach
|
2022
|
Nr 1(18)
21--32
PL
W publikacji zaprezentowano wybrane aspekty zarządzania w warunkach nie pewności z perspektywy pandemii COVID-19 jaka miała miejsce na świecie w latach 2020-2022. Pandemia była zjawiskiem, które można zaliczyć do tak zwanych czarnych łabędzi, zjawisk na trzecim poziomie niepewności – których wystąpienia nie można w pełni przewidzieć. Pandemia COVID-19 miała bardzo duży wpływ na gospodarkę i warunki prowadzenia biznesu. Wydaje się, że najistotniejszym z nich i mającym najbardziej długookresowe oddziaływanie było przyspieszenie rozwoju metod pracy zdalnej. W innym przypadku takie rozpowszechnienie się metod pracy zdalnej, ja kie wystąpiło na przestrzeni ostatnich dwóch lat, zajęłoby dużo więcej czasu. Wyda je się, że to zmiana trwała i praca zdalna zostanie trwałym elementem komunikacji i zarządzania organizacjami. Niemniej na pewno będzie to wymagało szczegółowych badań po okresie całkowitego zakończenia pandemii, aby sprawdzić jak trwałe są ten dencje, które zarysowały się w czasie pandemii.
EN
The publication presents selected aspects of management under uncertainty from the perspective of the COVID-19 pandemic that took place worldwide between 2020 and 2022. The pandemic was a phenomenon that can be categorised as the so-called black swan, a phenomenon at the third level of uncertainty – the occurrence of which cannot be fully predicted. The COVID-19 pandemic had a very significant impact on the economy and business conditions. The most significant of these, and the one with the most long-term impact, appears to have been the acceleration of the deve lopment of remote working methods. Otherwise, such a proliferation of remote wor king methods as has occurred over the last two years would have taken much longer. It seems that this is a permanent change and that remote working will become a per manent part of the communication and management of organisations. However, it will certainly require detailed research after the pandemic has fully ended to see how sustainable the trends that were outlined during the pandemic are.
13
Content available The role of the engineering profession in developing and implementing sustainable development principles
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2022
|
z. 155
595--608
EN
Purpose: The aim of the paper is to analyze the role of the engineer in the process of implementing sustainable development principles in the industrial enterprise. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: The analyses presented in the publication have drawn attention to the issue of the engineer's role in the implementation of the principles of sustainable development by an industrial enterprise. Particularly now, during the implementation of Industry 4.0, engineers should pay attention to the implementation of sustainable development principles in industry. These issues are also important as a result of the energy transition implemented in EU countries, which requires organizations to reduce their energy intensity, thus promoting sustainable development. The implementation of Smart City technologies also means that sustainability issues must be taken into account in engineering city planning. Originality/value: Detailed analysis of all subjects related to the role of engineers in the sustainable development principles implementation.
14
Content available Sustainable engineering
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2022
|
z. 160
655--667
EN
Purpose: The aim of the paper is to analyze the concept of sustainable engineering. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: The publication concentrate on problems connected with sustainable engineering. Especially there is a presentation of main principles of sustainable engineering. In the case of each principle there is an description of those topic with the approaches and the analysis of its importance in industrial organization. The sustainability is an very important concept which can be used in in Industry 4.0 implementation. We should mention that efficient engineering organization should know how to link the sustainability and Industry 4.0 concepts. This can bring the market advantage due to new technology implementation and sustainable production from business and environmental point of view. Originality/value: Detailed analysis of all subjects related to the problems connected with sustainable engineering principles.
15
Content available Project management standards
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2022
|
z. 160
639--654
EN
Purpose: The aim of the paper is to analyze the main project management standards and topics connected with quality management in projects. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: The considerations presented in the publication made it possible to analyses the most important aspects of project management in the context of quality management. The publication concentrate on problems connected with various aspects of project management. The paper says about ISO and non ISO related projects trying to characterize and compare various types of standards and approaches. There is a spatial attention towards analysis of quality management in projects. Especially problems connected with risk in process which are important part of quality management and also play important role in ISO 9001 quality management standards. Paper also contains some analysis connected with the impact of COVID-19 pandemic on the project management and try to conclude main methods how to manage teams in project management in virtual environment. Originality/value: Detailed analysis of all subjects related to the problems connected with project management in the conext of standards and quality management.
16
Content available Project management in engeenering
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2022
|
z. 157
685--697
EN
Purpose: The aim of the paper is to analyze the methods of management in the case of project management of engineering teams. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: The considerations presented in the publication made it possible to analyses the most important aspects of project management. The paper concentrate on the analysis of basic principles of project management especially in the condition of Industry 4.0. In the analysis we were concentrated on industrial organization and tried to characterize main benefits of using the project approach in those enterprises. We distinguished the main benefits of using project management in industrial enterprise in Industry 4.0 conditions. It is especially important to use this approach to handle complex, costly and risky projects which are not easy to manage in traditional way. In Industry 4.0 we can spot many those type indyscyplinary projects linking the technical and social knowledge. In those situation using of project management approach can lead to the success of organization activities. Originality/value: Detailed analysis of all subjects related to the problems connected with project management in engineering organizations.
17
Content available Management of engineering teams
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2022
|
z. 157
667--683
EN
Purpose: The aim of the paper is to analyze the methods of management in the case of engineering teams. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: The considerations presented in the publication made it possible to analyses the most important aspects of managing engineering teams. The publication draws attention to the specificity of managing engineering teams and the features that distinguish it from management in other types of organizations. In particular, it points out how to develop engineering teams in subsequent stages. The paper presents soft skills that should characterize people managing engineering teams, such as: dependability, work ethic, communication skills, community and teamwork, time management skills, goal setting, mental ability and takes direction well. The paper has a special focus on the best practices that should be followed to effectively manage engineering teams. Especially nowadays, in the era of Industry 4.0, there is a need for team management in industrial companies as well as more and more cooperation between people and machines. This kind of approach requires careful planning and management of engineering teams. The best practices presented in the publication can provide assistance to engineering teams in today's industrial enterprises wherever teamwork is necessary. Originality/value: Detailed analysis of all subjects related to the problems connected with management of engineering teams.
18
Content available Engineering ethics - main principles
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2022
|
z. 155
579--594
EN
Purpose: The aim of the paper is to analyze the main principles of the usage of the engineering ethic in the enterprise. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: Engineering students should learn the concepts of engineering ethics in much the same way as they learn technical topics. As they build awareness of ethical issues related to engineering and learn about the tools available to deal with ethical dilemmas, such as codes of ethics, they should be able to extrapolate this knowledge and anticipate some of the problems that may arise. We believe that every engineer should be familiar with the basic concepts of engineering ethics in order to make proper use of ethical codes in their country and their organisation. An ethical approach to engineering can achieve better working conditions and better outcomes for all people and stakeholders of the organisation Originality/value: Detailed analysis of all subjects related to the problems connected with main principles of engineering ethic.
19
Content available The CSR and greenwashing concepts knowledge and perceptions among employees of Polish organizations – a pilot study
Orzeł Bartosz, Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2021
|
z. 154
201--215
EN
Purpose: The involvement of enterprises in corporate social responsibility (CSR) reporting is one of the most important aspects of contemporary business ethics. The purpose of the study is to examine the perception and knowledge of employees who work in enterprises declaring and to record their observations in case of CSR, its reporting and greenwashing phenomenon. Design/methodology/approach: The article presents a pilot study. A partially categorized interview method was used. The interview was divided into three parts: Part I – Employee satisfaction with work in an organization that declares to act socially responsible. Part II is connected to an employee's view of the corporate social responsibility of the organization in which he works. Part III – the concept of corporate social responsibility and greenwashing. Additionally the survey was conducted. All data was collected and conclusions were drawn. The research sample consisted of 10 people who were interviewed and among whom a survey was conducted. All respondents work in enterprises that declare and report corporate social responsibility. Findings: The vast majority of employees of enterprises are aware of issues related to CSR reporting. They also know the concept of greenwashing. However, the soft aspects related to informing employees about CSR and reporting are problematic. Research limitations/implications: The main limitation of this paper is research sample, which was 10 respondents/participants of survey/interviews. However, it should be remembered that this is a pilot study that is to initiate research on a larger scale. Practical implications: The results of the study proposed in the article, which would be conducted on a larger scale, may provide a picture of the insights of employees directly involved in the business process declared as socially responsible. This may allow determining the most important factors for the organization, which determine the satisfaction and commitment to work of people employed in socially responsible enterprises. Also their work efficiency, commitment to building organizational culture and conviction to the values well-established in the company can be improved Originality/value: On the basis of the literature analysis, it can be noticed that research on the perception of CSR mainly relates to building the non-financial value of enterprises or consumer perceptions/attitudes. On this basis, a research gap was identified in the field of knowledge and CSR perception and job satisfaction of employees actively participating in socially responsible business processes or CSR reporting.
20
Content available Performance evaluation in ISO 9001:2015
Wolniak Radosław
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
|
2021
|
z. 151
725--734
EN
Purpose: The aim of the paper is to analyze the problems connected with the performance evaluation realized within the organization in the ISO 9001:2015 implementation process. Design/methodology/approach: Critical literature analysis. Analysis of international literature from main databases and polish literature and legal acts connecting with researched topic. Findings: The organization shall evaluate the performance and the effectiveness of the quality management system. it should retain appropriate documented information as evidence of the results. To achieve good performance evolution level in organization which have ISO 9001:2015 quality management system we need to implement appropriate monitoring system. Especially useful system is a system based on KPIs indicators which can measure particular activities of the organization. If we use good and broad system of KPIs indicator we can measure almost all aspect of functioning of quality management system. Then we could use those measure in the process of quality management system improvement. It lead to better performance of the system, better quality and better customer satisfaction. Originality/value: Detailed analysis of all subjects related to performance evaluation in ISO 9001:2015.
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