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Human resources and motivation in knowledge management

Bednarczyk T. K.

Management and Production Engineering Review

2010

Vol. 1, No. 4

13-18

Problem of motivating people in regards to the implementation and living the culture of Knowledge Management (KM) becomes an area of interests for contemporary managers. Companies feel the need of understanding how to support their employees so that they participate in KM more effectively and effciently. Therefore it seems important to identify practical factors which may encourage individuals to be part of Knowledge Management initiative. Based on the research (led in one of biggest multi-cultural companies in Europe, in nine countries, crossdepartmental), critical factors significantly impacting the employees' contribution to KM were identified. Providing the examples of actions and decisions that should be considered when setting-up motivation system supporting KM, the article can be valuable for the managers and HR specialists in the companies which are considering or have already implemented Knowledge Management.