Wyniki wyszukiwania - BazTech

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Turnover-mitigating effect of servant leadership on job performance

Bieńkowska Agnieszka, Koszela Anna, Ludwikowska Kamila, Koszela Anna

Engineering Management in Production and Services

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2022

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Vol. 14, no. 2

67--81

EN

Job performance is an extremely complex factor affecting organisational performance. The literature recognises factors impacting job performance positively and negatively. This article aims to verify the turnover-mitigating effect on the relationship between servant leadership and job performance. The developed moderated mediation model is empirically verified based on the data collected from 263 managers working in Poland’s for-profit organisations. The results were analysed using Macro for IBM SPSS Statistics. It has been shown that employee turnover is a mediator in the job performance model based on turnover-mitigating servant leadership. Additionally, the influence of employees’ dynamic capabilities has been analysed. The study revealed the significance of servant leadership in influencing job performance and the disruptive relationship between employee turnover and the impact of employees’ dynamic capabilities in reducing employee turnover. This research provides practical implications for managers and organisations regarding selecting the right leadership style to improve employee job performance.

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Verification of the Job Performance Model based on Employees’ Dynamic Capabilities in organisations under the COVID-19

Bieńkowska Agnieszka, Tworek Katarzyna, Koszela Anna

Engineering Management in Production and Services

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2021

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Vol. 13, no. 3

66--85

EN

The paper aims to verify the Job Performance Model based on Employees’ Dynamic Capabilities (EDC) and explain the mechanisms shaping job performance based on EDC in an initial phase of the crisis in an organisation due to the Black Swan phenomena, on the example of the COVID-19 pandemic of 2020. Empirical research on Italian organisations affected by the crisis shows that the Model is significantly distorted under such conditions. To verify the internal structure of the Job Performance Model based on EDC under critical conditions, the statistical correlation analysis, linear regression analysis and path analysis were executed using SPSS and SPSS AMOS. The research result of the statistical analysis confirmed that the new version of the Model for organisations under the Black Swan phenomenon was statistically significant without work motivation and job satisfaction. It was also proven that P–J fit still linked EDC and job performance through strengthening work engagement. The research confirmed that the Job Performance Model based on EDC, which has so far been verified under normal working conditions, radically changed its structure during the COVID-19 crisis. This means that factors previously considered important in the Job Performance Model based on EDC have become insignificant in shaping job performance. Therefore, this is an inspiration for further research to verify the Job Performance Model based on EDC in different phases of the crisis.

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Controlling Effectiveness Model - empirical research results regarding the influence of controlling on organisational performance

Bieńkowska Agnieszka

Engineering Management in Production and Services

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2020

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Vol. 12, no. 3

28--42

EN

The article aims to explain how controlling influences an organisation as a whole, considering the job performance of employees and managers. It describes the development and verification of the Controlling Effectiveness Model, which characterises the impact, the place of each variable and the direction of each relationship in the effort to shape organisational performance. The hypothesis was verified with the help of empirical research, which was conducted with 264 organisations operating in Poland. The survey took place in October 2019. The authors of the article used the CAWI method. Efforts had been made to ensure a diversified research sample encompassing various organisational characteristics. The exploratory and confirmatory factor analysis and the sequentially mediated regression model were used to verify the hypothesis. The empirical research allowed confirming a statistically significant indirect impact of the quality of controlling on organisational performance. This relationship depends on the job performance of managers and employees. The analysis of the impact made by controlling on the job performance of employees and managers as we as the organisational performance resulted in a mediation model (the Controlling Effectiveness Model) and confirmed the effect of controlling on organisational performance through the impact on job performance of managers and employees. The article has practical implications. The organisations that decide to implement controlling should focus on the quality of this management support method. It is not enough to simply implement controlling as organisations need to ensure the correct implementation. In this context, it is also relevant to properly shape functional, organisational and instrumental controlling solutions (tailored to the characteristics of the organisation as a whole, as well as to the environmental conditions, under which the organisation operates), which determine the quality of controlling.

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IT reliability and the results of accredited laboratories functioning in Poland

Bieńkowska Agnieszka, Tworek Katarzyna

Przegląd Elektrotechniczny

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2019

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R. 95, nr 1

21--24

EN

The article indicates the need to apply IT solutions in research and reference laboratories operating in Poland in the context of measurable benefits. The results of empirical studies carried out in 84 laboratories are presented. Most of the surveyed entities declare the use of standard (typical) information systems, and almost three-fifths use specialized software dedicated to the laboratory's field of activity. Oddly enough, entities declaring the implementation of typical IT solutions have lower performance parameters than those that do not. The analysis confirms that the use of (reliable) IT in research and reference laboratories allows to achieve measurable benefits in these entities in all areas of their functioning. Reliable IT supports, among others, processes in the laboratory (including identification and elimination of possible disturbances), has a positive impact on the quality of services, management efficiency and increases the level of competitiveness.

PL

W artykule wskazano na konieczność stosowania rozwiązań IT w laboratoriach badawczych i wzorcujących funkcjonujących w Polsce w kontekście możliwych do uzyskania, wymiernych korzyści. Przedstawiono wyniki badań empirycznych przeprowadzonych w 84 laboratoriach. Większość badanych podmiotów (trzy czwarte) deklaruje stosowanie standardowych (typowych) systemów informacyjnych, a prawie trzy piąte posługuje się specjalistycznym oprogramowaniem dedykowanym dla obszaru działalności laboratorium. Co dość dziwne, organizacje deklarujące wdrożenie typowych rozwiązań IT odnotowują niższe parametry wynikowe niż te, które ich nie stosują. Analiza potwierdza, że stosowanie niezawodnego IT w laboratoriach badawczych i wzorcujących pozwala na osiągniecie w tych podmiotach wymiernych korzyści we wszystkich obszarach ich funkcjonowania. Niezawodne IT sprzyja m.in. prawidłowym przebiegom procesów w laboratorium (w tym identyfikacji i eliminacji ewentualnych zakłóceń) wpływa pozytywnie na jakość usług, sprawność zarządzania i podniesienie poziomu konkurencyjności laboratoriów. Wzrostowi niezawodności IT towarzyszy wzrost parametrów wynikowych funkcjonowania badanych laboratoriów.