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2 2023

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Preferences for bicycling and connecting to bus rapid transit in Yogyakarta, Indonesia

Adrie Fadhilah Maretha, Rakhmatulloh Anita Ratnasari, Dewi Diah Intan Kusumo

Transport Problems

2023

T. 18, z. 4

47--58

The problem of limited interest in public transportation due to the restricted coverage of bus rapid transit (BRT) services can be addressed by enhancing door-to-door options. Providing feeder services to assist users in their journeys from start to finish is crucial to achieving this. One suggested feeder option is bicycles because they are faster than walking and eco-friendly. However, in Yogyakarta, there is currently no integration of bike lanes with BRT lanes, making it difficult to promote multimodal transportation. In addition to planning routes, it is important to consider the characteristics of BRT users when implementing multimodal transportation. This helps determine the BRT user category, enabling customized and prioritized service delivery. This study explores the factors that encourage users to use bicycles as feeders and offers insights into users’ preferences for cycling facilities. Data were collected through a questionnaire distributed to 200 BRT users selected randomly over 30 days. Based on the model tested using multiple regression analysis, the most popular and confident travel destination for BRT users is their workplace. Moreover, BRT users prefer bicycle lanes that are separate and distinct from other vehicle lanes and convenient bicycle parking locations near bus stops. This research provides valuable recommendations for all stakeholders, particularly the government, to enhance and sustainably improve public transportation services.

Passengers’ perceptions of the service quality and operation of a bus rapid transit system (Trans Semarang) in Semarang, Indonesia

Simangunsong Ruth Elgiana Ester, Rakhmatulloh Anita Ratnasari, Dewi Diah Intan Kusumo, Adrie Fadhilah Maretha, Nugraheni Dinar Mutiara Kusumo

Transport Problems

2023

T. 18, z. 1

143--156

The increasing population in urban areas has expanded the role of the transportation system to meet people’s mobility needs in developing countries. Since the demand for transportation services is proliferating, bus rapid transit (BRT) offers the opportunity to create a high-quality mass transit system in developing countries. The presence of BRT Trans Semarang, however, has not yet become a solution to city traffic problems since the transit system and its operation are not yet implemented. This study aims to explore the service quality and operation of BRT based on observations and passengers’ viewpoints at the BRT shelter, which is located in the central business district. The method of the research is a statistical descriptive and qualitative analysis using variables from passengers’ perspectives and observations on bus operation. The result shows that the capacity of the transit shelter, the interval between bus arrivals, bus dwell times, and BRT infrastructures (door size) are the most influential variables on passengers’ satisfaction. Furthermore, from the operation point of view, users’ trip destinations and maximum delay times are considered important for the improvement of BRT service.