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Competences 4.0 in the logistics sector against the challenges of sustainable digital transformation of the economy in the Polish perspective

Brzozowska Marta, Kaczmarska-Krawczak Jadwiga, Kolasińska-Morawska Katarzyna, Stroińska Ewa

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2022

z. 162

55--85

Purpose: The aim of the paper was the identification of 4.0 competences that should be characterized by logistics workers in the era of the fourth industrial revolution. Design/methodology/approach: First step was the desk research analysis of source material (monographic studies, publications and reports). The second step were primary (fragmentary) explanatory, descriptive and explanatory, focused on the implementation of one research goal. The method used in the course of the study was the "user-centric" CAWI (Computer Assisted Web Interview). Findings: Technologization and robotization require from employees to acquire new digital competences. Studies show that logistics workers are aware of the needed change. There is a need to acquire competences 4.0 which can consist of cognitive, informative and technical competences. Research limitations/implications: The main limitation of the research was the availability of employees in logistics companies and the precise division of enterprises in which the respondents were employed. In the available statistical summaries and address databases, there is no division taking into account the place of logistics as an element of business activities in enterprises. Practical implications: Research can be also a signpost for employers of what kind of competences should be developed in the future in the face of upcoming economy 5.0 and society 5.0. Originality/value: The article can be a road-map for sustainable digital transformation taking into account not only machines but also human beings.

From intellectual capital to the customer capital model in the process of the real estate revitalization on the example of the city of Lodz

Trippner-Hrabi Justyna, Stroińska Ewa, Jażdżyk Aleksandra

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2020

z. 144

559--571

Purpose: The aim of the publication is to verify the practical application of the theoretical assumptions contained in the adopted customer capital model in the process of revitalization of selected post-industrial areas in the city of Lodz. Design/methodology/approach: Due to the problems discussed in the article, the survey technique and the questionnaire interview method were selected for research. The methodological assumption of the article is a hypothesis that the internal customers' orientation towards values important for the capital of external customers - i.e. the internal structure of the organization - determines the success of the investment. Findings: During the analysis it was noticed that all revitalization processes taking place in the selected areas were successful in investments based on the strategies of actions which were determined by values and needs important for the society. Research limitations/implications: The methodological studies and the way they were carried out were extremely accurate in terms of obtaining reliable answers. On the other hand, there were cases in which, due to insignificant knowledge of the revitalization process in the selected area or a negative approach to the entity implementing the process, the respondents provided answers that did not correspond to the content of the questions. Practical implications: On the basis of the results of the research, and hence the confirmed hypothesis, the company or partnership should make more frequent investments based on the needs of society and provide an opportunity for future consumers to participate in the process of 'product' creation. Social implications: The conducted research confirms the importance of public participation in revitalization processes in order for them to achieve investment success, but also spatial and functional success. Originality/value: In the article, the clients' capital is presented for the first time as a central element of the organization, being at the same time the foundation that connects the remaining capitals, which are in the scheme of intellectual capital.