Wyniki wyszukiwania - BazTech

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Systemowe ujęcie doskonalenia procesu i produktu z wykorzystaniem metod i narzędzi zarządzania jakością

Barosz P., Dudek-Burlikowska M., Roszak M.

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2018

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z. 118

13--28

PL

Opracowanie dotyczy analizy zagadnienia doskonalenia procesu i produktu uwzględniając popularnie stosowane w praktyce przemysłowej i wymagane w normatywach branżowych metody i narzędzia zarządzania jakością. Wskazano najczęściej stosowane w praktyce metody i narzędzia zarządzania jakością uwzględniając ich korelację i znaczenia dla skutecznego procesu doskonalenia w ramach systemowego podejścia do zarządzania jakością. Zaproponowano ogólny model systemowego ujęcie doskonalenia procesu i produktu z wykorzystaniem wskazanych w opracowaniu metod i narzędzi zarządzania jakością.

EN

The elaboration concerns the analysis of the issue of process and product improvement, taking into account the quality management methods and tools commonly used in industrial practice and required by the industrial standards. The quality management methods and tools which are most commonly used in practice were indicated, taking into account their correlation and significance for effective improvement process as part of the systemic approach to quality management. A general model of systemic approach to process and product improvement with the use of the quality management methods and tools indicated in the elaboration was proposed.

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The application of the FMEA method in the selected production process of a company

Barosz P., Dudek-Burlikowska M., Roszak M.

Production Engineering Archives

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2018

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Vol. 18

35--41

EN

The aim of this article is to show the use of the analysis of the failure causes and effects as a prevention tool in controlling the quality of a given production process in the company. The scope of the work covers an analysis of a selected process, definition of inconsistencies present in this process, and then the FMEA analysis. In the production company one should implement thinking and actions based on the so-called ‘quality loop’ – it is an interdependence model of the undertaken actions which affect the quality shaping. It is carried out from the possibility for identifying a customer’s requirements through a project, production process, up to the assessment of effective capability for meeting the defined requirements. The application of such an approach enables to take the actions improving the operation of quality management in a systemic way.

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Kompleksowe zarządzanie jakością w nowoczesnej organizacji – wyniki badań

Dudek-Burlikowska M.

Problemy Jakości

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2018

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R. 50, nr 11

16--22

PL

Celem artykułu jest przedstawienie wyników badań wskazujących podejście organizacji do implementacji koncepcji TQM, a tym samym aspektów postrzegania samooceny jako miernika poziomu dojrzałości organizacji. Badania ankietowe zostały przeprowadzone w latach 2015–2016 w 317 przedsiębiorstwach branży motoryzacyjnej. W badaniach potwierdzono istotność funkcjonowania koncepcji TQM jako elementu strategii nowoczesnej organizacji, a także wskazano rangę argumentów za świadomym formułowaniem niesformalizowanego sposobu samooceny organizacji.

EN

The aim of this study was to present the results of research indicating the organization’s approach to the implementation of the TQM concept, and thus the aspects of self-assessment as a measure of the level of organization’s maturity. The questionnaire was conducted in 2015–2016 in 317 enterprises of the automotive industry. The research confirmed the significance of the functioning of the TQM concept as an element of the modern organization’s strategy, as well as the importance of arguments for the conscious formulation of an informal self-assessment of the organization.

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Monitoring of the Production Processing in a Metallurgical Company Using FMEA Method

Dudek-Burlikowska M.

Archives of Metallurgy and Materials

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2017

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Vol. 62, iss. 4

2089--2094

EN

The possibility of use of Failure Mode and Effect Analysis methods is connected with continuous quality improvement of production processes in companies. Interdependence of the quality research methods and production process’s requirements have been taken into account. FMEA method is the analysis aimed at the disclosure and elimination of potential weaknesses of the process, that is the variants that may cause defects during its implementation. The example of implementing Failure Mode and Effect Analysis in polish companies have been presented.

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Samoocena pracowników na podstawie jakości w wybranym przedsiębiorstwie przemysłowym - wyniki badań

Dudek-Burlikowska M.

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2015

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z. 79

57--66

PL

W artykule przedstawiono zagadnienia dotyczące zarządzania zasobami ludzkimi i możliwości oceny pracowników. Przedstawiono zdefiniowany arkusz samooceny jako propozycję doskonalenia zgodną z założeniami nomy PN-EN ISO 9004:2010, pkt 6.3, w wybranym przedsiębiorstwie i wyniki badań.

EN

In the study issues, concerning the human resource management and the possibility of the assessment of employees were presented. A defined sheet of the self-assessment was described as proposals to improve in accordance with standard PN-EN ISO 9004: 2010 of 6.3 pt. in the chosen enterprise and also case study have been given.

6

The concept of Total Quality Management and the contemporary entrepreneurship in practice

Dudek-Burlikowska M.

Journal of Achievements in Materials and Manufacturing Engineering

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2015

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Vol. 73, nr 2

229--236

EN

Purpose: The analysis of the respondent’s research on the implementation and application of the concept of total quality management in selected groups of companies. Design/methodology/approach: At the present time each organization should develop a plan of continuous improvement taking into account the Total Quality Management activities in systematic way. Findings: The Estimation /respondent’s research/ of level of practical knowledge about Total Quality Management philosophy and modern entrepreneurship in chosen company. Research limitations/implications: Described total quality management principles can be employed in company. Practical implications: Defined of survey form by chosen companies directed to the quality. Originality/value: The result of respondent’s research of improvement of organization approach w has been presented.

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Chosen aspects of human resources management in the machine enterprise directed to the quality

Dudek-Burlikowska M.

Journal of Achievements in Materials and Manufacturing Engineering

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2013

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Vol. 60, nr 2

85--98

EN

Purpose: A new approach to human resources management in the machine enterprise directed to the quality has been presented. Design/methodology/approach: The possibility to create the procedure of employees estimation by employer and procedure of self-estimation by personnel is connected with developing personnel politics in the enterprise. Assurance that employees should have influence on their own job for the development of quality management and conformity to products requirements have been taken into account. Findings: At the present time the enterprises should integrate human resources management and quality management, main aims of enterprise and competence for personnel. Such kind of strategy will enable to achieve success for these companies. Research limitations/implications: Work out of procedure of evaluation the effectiveness of the actions taken by employees is a very important approach in companies. Today the personnel of enterprise should be conscious of importance of their activity and also should be conscious of being a subject to control by management with use of different methods of estimation. Practical implications: The example of creating and implementing the procedure of employees estimation by employer and procedure of self-estimation by personnel shows possibility of monitoring human resources in enterprise directed to the quality. Originality/value: Purpose procedures and forms of estimation of employees in Polish companies have been presented. It helps to define potential of human resources, a necessity of increasing amount of training, skills and competence. These procedures and forms are a propose of new strategy of human resources activities of all organizations.

8

Using control charts X-R in monitoring a chosen production process

Dudek-Burlikowska M.

Journal of Achievements in Materials and Manufacturing Engineering

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2011

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Vol. 49, nr 2

487--498

EN

Purpose: A new approach to production process monitoring in organization using control chart type X-R has been presented. Design/methodology/approach: The possibility of use of basic element of Statistical Process Control ( SPC method) is connected with continuous quality improvement of each production process in an enterprise. Interdependence of the quality research methods and production process’s requirements have been taken into account. Findings: At the present time the metallurgical enterprises should integrate quality management system and quality control with customer’s requirements, with defined both parameters of processes and quality methods. Such kind of strategy will enable to achieve success for these companies. Research limitations/implications: Control chart type X-R is very important quality tool. Its determined statistical measures are recorded properties of product obtained as a result of inspections taking randomly samples of products in the determined place of the process. Aim of control chart type X-R is observation and registration of the changeability of the characteristic of the researched element of the production process. Practical implications: The example of implementing control chart type X-R shows possibility of monitoring chosen parameters of production process according to an idea of defect prevention. Usage of this method allows for monitoring of production process, providing opportunities for cost reduction, and maintaining of production process stability. Originality/value: Application of basic element of Statistical Process Control in polish metallurgical companies have been presented. Purpose: A new approach to production process monitoring in organization using control chart type X-R has been presented. Design/methodology/approach: The possibility of use of basic element of Statistical Process Control ( SPC method) is connected with continuous quality improvement of each production process in an enterprise. Interdependence of the quality research methods and production process’s requirements have been taken into account. Findings: At the present time the metallurgical enterprises should integrate quality management system and quality control with customer’s requirements, with defined both parameters of processes and quality methods. Such kind of strategy will enable to achieve success for these companies. Research limitations/implications: Control chart type X-R is very important quality tool. Its determined statistical measures are recorded properties of product obtained as a result of inspections taking randomly samples of products in the determined place of the process. Aim of control chart type X-R is observation and registration of the changeability of the characteristic of the researched element of the production process. Practical implications: The example of implementing control chart type X-R shows possibility of monitoring chosen parameters of production process according to an idea of defect prevention. Usage of this method allows for monitoring of production process, providing opportunities for cost reduction, and maintaining of production process stability. Originality/value: Application of basic element of Statistical Process Control in polish metallurgical companies have been presented.

9

Application of FMEA method in enterprise focused on quality

Dudek-Burlikowska M.

Journal of Achievements in Materials and Manufacturing Engineering

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2011

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Vol. 45, nr 1

89--102

EN

Purpose: A new approach to production process monitoring in organization using Failure Mode and Effect Analysis method has been presented. Design/methodology/approach: The possibility of use of Failure Mode and Effect Analysis methods is connected with continuous quality improvement of organization. Interdependence of the quality research methods and production process’s requirements have been taken into account. Findings: At the present time the enterprises should integrate quality management and quality control with customer’s requirements, production process’s requirements and also quality methods. Such kind of strategy will enable to achieve success for these companies. Research limitations/implications: FMEA is a very important method which should be employed in companies for an engineering design, production process, new product in preproduction and production sphere in product life cycle. Aim of FMEA is establishing links between causes and effects of defects, as well as searching, solving and drawing the best decisions concerning application of proper action. Practical implications: The example of implementing FMEA shows possibility of monitoring chosen production process according to idea of defects prevention. Usage of this method allows to keep a process production focus, reduction in the product development cycle, providing opportunities for cost reduction. Originality/value: Application of Failure Mode and Effect Analysis in polish companies have been presented. It helps define Potential defect, Effects of defects, Defects causes in chosen production process of train hoops.

10

Application of estimation method of customer’s satisfaction in enterprise focused on quality

Dudek-Burlikowska M.

Journal of Achievements in Materials and Manufacturing Engineering

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2011

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Vol. 47, nr 1

83--96

EN

Purpose: A new approach to the requirements of customers and customers strategy in enterprise have been presented. Design/methodology/approach: The possibility of application the Quality Function Deployment method are connect with better understanding the customer needs. Findings: At the present time the enterprises should integrate quality management system and strategy of enterprise with customer’s requirements. Such kind of activity will enable to achieve success for these companies. Research limitations/implications: Described quality methods can be employed in companies in the whole product life cycle. Practical implications: Quality Function Methods is a very important tool. This method should be employed in companies for a new product, production process and customer’s needs. Aim of QFD is identification of the affirmative features of product, of the range of interest in product on market and also definition of the method of accomplishments of these aims. The example of implementing QFD shows product design and development technique that compares the fit between customer needs and product features. Usage of this method allow to keep a customer focus, reduction in the product development cycle, increasing customer satisfaction, providing opportunities for cost reduction. Originality/value: Usage of Quality Function Deployment Method in polish companies have been presented. It helps define what the customer is really looking for in the way of market driven features and benefits.

11

Aspects of improving the organization directed to the quality

Dudek-Burlikowska M.

Archives of Materials Science and Engineering

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2010

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Vol. 43, nr 2

101-108

EN

Purpose: A new approach for organization connected with system approach, process approach, quality improvement has been presented. Design/methodology/approach: The possibility of estimation of organization quality is connected with system approach and improvement in organization. Interdependence of quality rules and quality methods in management processes has been taken into account. Findings: At the present time the enterprises should manage and control all its activities in systematic way. Such kind of strategy will enable to achieve success for these companies. Research limitations/implications: Described system approach, quality management principles can be employed in company. The possibility of improvement of organization with certificated Quality Management System has been presented. Practical implications: Analytical Model of the Quality Evaluation of the Business Administration can be used in company for evaluation of the quality indicator of organization directed to the quality. Originality/value: Describing and estimating the level of organization quality with usage of Analytical Model of the Quality Evaluation of the Business Administration has been presented. This method is a propose of new strategy of efficiency and efficiencies activities of all organization.

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The Poka-Yoke method as an improving quality tool of operations in the process

Dudek-Burlikowska M., Szewieczek D.

Journal of Achievements in Materials and Manufacturing Engineering

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2009

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Vol. 36, nr 1

95-102

EN

Purpose: A new approach for the implementation of quality philosophy Zero Quality Defects with usage of the Poka-Yoke method in the polish organization has been presented. Design/methodology/approach: The possibility of usage of mistake proofing device is connected with monitoring and improvement of operations in the process. Findings: At the present time the organizations should implement quality tools, techniques, methods which support the prevention strategy and should pay attention to improving each element and operations in the process. Research limitations/implications: Generally activity aim at prevent defects has been described. The Poka-Yoke method of preventing errors by putting limits on how operation can be performed in order to force the correct completion of the operation has been presented. Practical implications: The possibility of implementing of the Poka-Yoke method as a factor of improving operation in the process in the motorizations companies has been shown. Originality/value:value The aim of method Poka-Yoke in those practical examples is to eliminated or minimize human error in manufacturing process and management as a result of mental and physical human imperfections. The graphical proposal: connection the PDCA cycle with the Poka-Yoke has been created.

13

Functioning of the university focused on the quality and continuous improvement

Dudek-Burlikowska M.

Journal of Achievements in Materials and Manufacturing Engineering

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2009

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Vol. 37, nr 2

767-774

EN

Purpose: A new approach to the functioning of quality management system at university focused on the quality has been presented. Design/methodology/approach: The profits resulting from possessing of Quality Management System certificate in higher education has been proposed. Findings: At the present time the educational organizations should implement Quality Management Systems, and next they should try to find a possibility of estimation of this System, and the same acting according to Deming’s principles introduce philosophy of total quality management. Research limitations/implications: Generally definitions of quality educational has been described. Quality of university should implement to integrate aspects based on the quality criterion which will allow the entire organizational system of university to achieve the optimum level of the quality, of the high effectiveness and the innovation, and proquality action should include the entire organization. Practical implications: The possibility of implementing Method of Averaging Quality Groups of Rating as a factor of improving of university functioning has been shown. Originality/value: Implementing the Method of Averaging Quality Groups of Rating has been a new approach for estimating quality of university. Design the quality pattern of Criterial Model of the Evaluation of Quality University and calculate the index of quality of scientific organization become the kind of monitoring the entire university oriented on the quality.

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The modern quality control of preproduction sphere in a company

Dudek-Burlikowska M., Szewieczek D.

Journal of Achievements in Materials and Manufacturing Engineering

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2008

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Vol. 30, nr 1

79-86

EN

Purpose: A new approach for quality control and improvement of preproduction sphere in organization with usage of chosen quality research methods has been presented. Design/methodology/approach: The possibility of usage of method of product modernity is connected with improvement of preproduction sphere of organization, and the result-improvement the products. Interdependence of the quality control and quality research methods in preproduction sphere and management processes has been taken into account. Findings: At the present time the enterprises should integrate management system in preproduction sphere and their continuous improvement with quality management, knowledge management and intellectual capital. Such kind of strategy will enable to achieve success for these companies. Research limitations/implications: Described a few quality methods in preproduction sphere and quality analysis of product modernity can be employed in companies, in which the modern quality control has been implemented. Practical implications: Averaging Quality Rating method can be used in companies for estimation of quality index of product modernity. Usage of this method can improve functionality of preproduction sphere. Originality/value: Describing and comparing modernity of product inside company with usage of Averaging Quality Rating method has been presented. This method is a propose of new strategy to increase of effectivities and efficiencies activities of preproduction sphere.

15

Customer's satisfaction the element of proquality strategies of organization

Dudek-Burlikowska M., Szewieczek D.

Journal of Achievements in Materials and Manufacturing Engineering

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2008

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Vol. 28, nr 1

91-94

EN

Purpose: A new approach to customer's requirements in company using Quality Function Deployments methods has been presented. Design/methodology/approach: The possibility of use of Quality Function Deployment methods are connected with continuous quality improvement of organization. Interdependence of the quality research methods and customer's requirements have been taken into account. Findings: At the present time the enterprises should integrate quality management and quality control with customer's requirements and also with quality methods. Such strategy will enable to achieve success for these companies. Research limitations/implications: QFD is a very important method which should be employed in companies for a new product and customer's needs in the whole product life cycle. Aim of QFD is identification of the affirmative features of product, of the range of interest in product on market and also definition of the method of accomplishments of these aims. Practical implications: The example of implementing QFD shows product design and development technique that compares the fit between customer needs and product features. Usage of this method allow to keep a customer focus, reduction in the product development cycle, increasing customer satisfaction, providing opportunities for cost reduction. Originality/value: Usage of Quality Function Deployment Method in polish companies have been presented. It helps define what the customer is really looking for in the way of market driven features and benefits.

16

Quality estimation of sale process with usage of quality methods in chosen company

Dudek-Burlikowska M., Szewieczek D.

Journal of Achievements in Materials and Manufacturing Engineering

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2007

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Vol. 20, nr 1-2

531-534

EN

Purpose: A new approach for estimation of sale process in production company with usage of quality research methods has been presented. Design/methodology/approach: The possibility of usage of quality research methods are connected with monitoring and improvement of all processes in organization. Interdependence of the quality control and quality research methods in management processes has been taken into account. Findings: At the present time the enterprises should integrate management processes and their continuous improvement with quality management, knowledge management and intellectual capital. Such kind of strategy will enable to achieve success for these companies. Research limitations/implications: Described management processes, quality methods and quality analysis of product modernity can be employed in companies, in which quality control has been implemented. Practical implications: Pareto Analysis, Ishikawa Diagram, Internal Audit, Analytical Model of Process Coretness can be used in companies for estimation of quality sale process modernity. Usage of these methods can improve functionality of chosen process. Originality/value: Describing and comparing possibilities of different estimations of sale process inside company with usage of Pareto Analysis, Ishikawa Diagram, Internal Audit, Analytical Model of Process Corectness has been presented. This method of estimation is a propose of new strategy for increase of effectivities and efficiencies activities of sale process.

17

Quality estimation methods used in product life cycle

Dudek-Burlikowska M., Szewieczek D.

Journal of Achievements in Materials and Manufacturing Engineering

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2007

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Vol. 24, nr 2

203-206

EN

Purpose: A new approach to quality control in production company with usage of quality research methods has been presented. Design/methodology/approach: The possibility of usage of quality research methods are connected with continuous quality improvement of pre-production, production and after-production spheres of organization. Interdependence of the quality research methods and product life cycle has been taken into account. Findings: At the present time the enterprises should integrate quality management and quality control with product life cycle, quality methods, the factors forming quality products requirements. Such kind of strategy will enable to achieve success for these companies. Research limitations/implications: Described quality methods can be employed in companies in the whole product life cycle. Practical implications: Model of quality research and estimation methods based on product life cycle can be used in companies for continuous quality improvement. Usage of this model can improve functionality of all process in company and reduce spoilage and cost. Originality/value: Model of quality research and estimation methods based on product life cycle method has been presented. This model is a propose of new strategy of effectivities and efficiencies activities of preproduction, production, after-production sphere.

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Quality research methods as a factor of improvement of preproduction sphere

Dudek-Burlikowska M.

Journal of Achievements in Materials and Manufacturing Engineering

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2006

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Vol. 18, nr 1-2

435--438

EN

Purpose: A new approach for quality improvement of preproduction sphere in production company with usage quality research methods has been presented. Design/methodology/approach: The possibility of usage of quality research methods are connected with improvement of preproduction sphere of organization. Interdependence of the quality control and quality research methods in preproduction sphere and management processes has been taken into account. Findings: At the present time the enterprises should integrate management system in preproduction sphere and their continuous improvement with quality management, knowledge management and intellectual capital. Such kind of strategy will enable to achieve success for these companies. Research limitations/implications: Described quality methods in preproduction sphere and quality analysis of product modernity can be employed in companies, in which quality control has been implemented. Practical implications: Averaging Quality Rating method can be used in companies for estimation of quality index of product modernity. Usage of this method can improve functionality of preproduction sphere. Originality/value: Describing and comparing modernity of product inside company with usage Averaging Quality Rating method has been presented. This method is a propose of new lifting strategy of effectivities and efficiencies activities of preproduction sphere

19

Analytical Model of Technological Process Correctness and its usage in industrial company

Dudek-Burlikowska M.

Journal of Achievements in Materials and Manufacturing Engineering

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2006

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Vol. 15, nr 1-2

107--113

EN

Purpose: Presents a new approach for continuous improvement of process in production company with usage quality management. Design/methodology/approach: Improvement of company is relating to all elements of organization: participation of workers, realization of processes and monitoring of all steps of processes. The possibility of usage of quality research and estimation methods are connected with this continuous improvement of organizations. Interdependence of the cycle PDCA and quality research and estimation methods in production and management processes has been taken into account. Findings: At the present time the enterprises should integrate management system and their continuous improvement with quality management, knowledge management and intellectual capital. Such kind of strategy will enable to achieve success for these companies. Research limitations/implications: Described quality methods and “Analytical Model of Technological Process Correctness“ can be employed in companies, in which Quality Management System has been implemented. Practical implications: “Analytical Model of Technological Process Correctness“ can be used in all kinds of companies. Usage of this Model can improve functionality of production process on all its stages. Originality/value: Analytical Model of Technological Process Correctness “has been presented. This model is a propose of new lifting strategy of effectivities and efficiencies activities of technological processes in production company.