The literature includes a wide selection and distribution of performance indicators to be used in different areas of the company. The paper highlights the Key Performance Indicators (KPIs) as those that are the most universal and allow the control of intended targets in different areas of the enterprise. KPIs are financial and non-financial process measures used to assess the degree of achievement with regard to strategic and operational objectives in a company. They are also used to measure the effectiveness of all activities undertaken in an organizational unit. The paper presents the possibility of using KPIs to improve the quality of manufactured products, by analyzing the trend of selected indicators. This analysis gave an impulse to undertake improvement actions in the company consisting in the use of quality management method – in this case 5 WHY leading to the initiation of preventive and corrective actions in the occurrence of defective products.
The aim of European Union policy is to implement the principles of sustainable development, in which particularly important are: environmental protection and rational management of resources. Major role is given to waste management and appropriate prioritization of activities in this area. The main goal of waste management is prevention, minimization and elimination of wastes "at source", as well as encouraging efficient use of natural resources through recovery and recycling of waste. Storage process should be minimalized over the years until the complete elimination. As shown by statistics data, unfortunately in Poland, the process is very slow. The analysis of the data provided by the Central Statistical Office (CSO) over the last thirteen years shows a significant increase in the level of recovery and recycling of municipal waste. All together it was 11.654 million Mg of municipal waste collected in 2016. Wastes selected from municipal waste (paper, glass, plastics, metals) accounted for only 25.2% (2.942 million Mg), and mixed waste accounted for 74.8% (8.712 million Mg). In 2016 the recycling rate was 27.83%, composting or fermentation – 16.22%, 19.44% of municipal wastes are subjected thermal transformation and the storage level is 36.51%. Landfilling is still the most common form of municipal waste disposal.
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