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Reasons for using public transport services in Cracow in the opinion of its users – survey results

Manczak Iryna, Muniak Natalia, Pawłowski Kamil

Prace Komisji Geografii Komunikacji PTG

2022

nr 25(4)

40--47

Public transport services are an example of important category for the implementation of key activities by the local community. These services enable the movement of residents and guests visiting destinations and provide access to city elements of the settlement. The aim of the article is to identify the reasons for using public transport services in Cracow in the group of respondents. Selected characteristics of public transport are outlined on the basis of an analysis of the published literature. Particular attention was paid to the offer of Cracow’s public transport. The study presents the results of surveys conducted by an online diagnostic survey among users of the surveyed services. The aim of the research was to identify the reasons why the respondents use Cracow’s public transport services are: the lack of a car, a travel allowance and an attractive connection network turned out to be a group of key reasons for using the analyzed services. The results indicate the need to continuously improve the level of functioning of Cracow’s public transport by: information about vehicle delays, improving the operation of ticket vending machines, and by providing a regular number of conn.

Mobile sightseeing applications: the example of Mazowieckie Rezerwaty Przyrody

Manczak Iryna, Bajak Maria

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2021

z. 151

387--402

Purpose: The aim of this article is to assess the functionalities offered by the selected mobile sightseeing guide application. The subject of the consideration is the Mazowieckie Rezerwaty Przyrody application. Design/methodology/approach: The article uses the case study method. The evaluation of the functionalities of the Mazowieckie Rezerwaty Przyrody (Mazovian Nature Reserves) application was made on the basis of the point method. This method has been modified for the needs of this research. Findings: (mandatory) Based on the results of the analysis it was found that the functionalities of the Mazowieckie Rezerwaty Przyrody application are mainly information tools useful for people interested in learning about protected areas located in the Mazowieckie Voivodeship. The researched mobile application can also meet various expectations of tourism participants, and it has been designed with the realization of educational tasks through entertainment in mind. Research limitations/implications: (if applicable) The article contains a preliminary study. In the future it is planned to conduct additional quantitative and qualitative research. The study will help to perform a comprehensive analysis of the application being discussed. Practical implications: (if applicable) Conclusions from the discussion can be an inspiration for creating a strategy of promotion of the analyzed mobile application, as well as activities related to improving its functionalities. Social implications: The research conclusions may encourage institutions managing touristic areas to create more complex mobile solutions supporting sightseeing tourism. This solution should offer visitors access to additional information that will enable them to improve their knowledge of tourism and sightseeing. Originality/value: The article uses the example from business practice. This is one of the earliest studies investigating the Mazowieckie Rezerwaty Przyrody application.