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Factors affecting perceived organizational support levels of employees in container shipping agencies

Kiliç Alper, Akdamar Emrah, Baştuğ Sedat, Goğebakan Maruf, Uzun Öykü Savan

Zeszyty Naukowe Politechniki Morskiej w Szczecinie

2024

nr 77 (149)

76--89

This study explores determinants of organizational support perceptions among employees within container shipping agencies. It examines the influence of leadership styles employed by shipping agency managers on perceived organizational support. Employing correlation and multiple regression analyses, the non-normally distributed data prompts the utilization of the Kruskal-Wallis H test. A survey was administered to 258 employees in 255 shipping agencies from major Turkish shipowner companies dominating the maritime transport sector. A positive correlation is established between perceived organizational support and leadership style dimensions. Additionally, it suggests that efforts to create a supportive environment, especially for junior employees, can mitigate high turnover rates and enhance organizational performance. Practical implications include the recommendation for shipping agencies to focus on leadership development, communication improvement, and skill-building initiatives to foster a supportive workplace environment.