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Organizational ambidexterity within supply chain management: a scoping review

Ramdan Mohamad Rohieszan, Abdullah Nor Liza, Isa Rosmah Mat, Hanafiah Mohd Hizam

LogForum

2021

Vol. 17, no. 4

531--546

Background: Organizational ambidexterity is an emerging concept and it permeates too many functional domains in the discussion of organizational performance. The importance of understanding this concept motivates researchers to explore organizational ambidexterity as internal and external capabilities in the context of supply chain. Despite its importance in building oriented capabilities to organizations, little information is known about organizational ambidexterity in supply chain context. The objective of this review is to produce a comprehensive mapping of themes related to organizational ambidexterity studies in supply chain research, particularly in improving firm performance. Method: A scoping review of the literature was conducted using Web of Science (WoS), Scopus and EconBiz databases to identify what is the nature of published scientific literature on this topic and what are the emerging themes of organizational ambidexterity in relation to supply chain studies. Result: This study found three main themes and eleven sub-themes in relation to inter-organization ambidexterity in the supply chain context. The main themes include learning process, outcome and leadership. The review indicates that most of the studies are conducted in understanding learning process. Conclusion: The management of supply chain has a positive association with organizational ambidexterity. Supply chain operations involve selection, development, and implementation of new process(es) or technology (exploitation) - the outcome of a prior search procedure (exploration), which has been described as a sequential approach to exploration and exploitation and both processes are important especially in a dynamic environment. The findings from this scoping review indicate the importance of developing and managing a supply chain that supports exploration and exploitation practices. Therefore, managers should understand that maximizing a firm's current skills is critical to profitability and market share. While continuous refinement of existing knowledge is important, it is the generation and application of new knowledge that leads to increased value (profitability) and competitive advantage. Organizational ambidexterity within supply chain management provides significant benefits to big firms in improving their long-term efficiency. This offers avenue for future research to compare the effect of organizational ambidexterity in small firm.

Supply chain management in franchising literature review: synthesis of conclusion

Aziz Nurul Ashykin Abd, Hanafiah Mohd Hizam, Latif Mohd Nasrulddin Abd

LogForum

2020

Vol. 16, no. 4

521--534

Background: Supply chain management is the heart of any business, even for the franchise industry. A competitive supply chain is critical for the success of a franchising business in today’s world. There have been observations and reviews conducted to find out the trends and focuses seen in this area, in the previous studies. The aim of this paper is to set out the analysis on existing past studies on supply chain management in franchising. Methods: Using the Preferred Reporting Items for Systematics Review and Meta Analyzes (PRISMA) method, the analysis was performed using article data obtained from the Web of Science (WOS) and Scopus databases from year 2000 to 2020. Results: Forty-one articles were filtered through the final process, and the analysis was performed to see the patterns of article citation, the settings of previous study (country-based), and the fields of study. This study discovered ten themes on the field of study, namely channel management, supply chain coordination, corporate strategies, network relationship, logistic, production, closed-loop supply chain, distribution channel, industrial management and others. Conclusions: Several recommendations are made to provide guidance for future researchers to study these areas of supply chain management of franchising business.

Wstęp: Zarządzanie łańcuchem dostaw jest określane jako serce biznesu, również w przypadku biznesu opartego na systemie franczyzy. Konkurencyjny łańcuch dostaw jest krytyczny dla osiągnięcia sukcesu. Istnieje wiele badań poświęconych wyszukiwaniu trendów w tym obszarze. Celem pracy jest analiza badań w obszarze zarządzania łańcuchem dostaw biznesu opartego na fanczyzie. Metody: Wykonano analizę danych z prac opublikowanych w WOS (Web of Science) oraz bazie Scopus w okresie 2000 do 2020, używając w tym celu metody PRISMA (Preferred Reporting Items for Systematics Review and Meta Analyzes). Wyniki: Finalnie zostało wyselekcjonowanych 41 prac, które zostały poddane szczegółowej analizie w celu określenia wzorów cytowań prac, wcześniejszych badań w stosunku do prezentowanych w badanych pracach oraz obszarów badań. Ustalono 10 tematów obszarów badawczych, a mianowicie: zarządzanie kanałami, koordynacja łańcucha dostaw, strategie korporacyjne, zależności sieciowe, logistyka, produkcja, pętla łańcucha dostaw, kanały dystrybucji, zarządzanie przemysłowe i inne. Wnioski: Stworzono kilka rekomendacji, które powinny być wytycznymi dla dalszych badań dla naukowców zajmujących się zarządzaniem łańcuchem dostaw dla biznesu opartego na fanczyzie.