Increasing functionality and complexity of technical products result in complex damage symptoms and causes within the customer use phase. Therefore the importance of structured field product observation and field data analysis is growing steadily. For the manufacturer, the goals are the early, accurate and economic identification of possible damage causes and knowledge of the product failure behaviour based on field complaints at an early stage after product market launch. In addition to statistical methods of reliability analysis the technical analysis of damaged field components is the essential point of the detection and verification of individual damage causes. An industry-wide or cross-industry approach for economic and optimised sampling procedure of damaged components out of the field (for the technical analysis of damaged field components) does not exist. The 'Optimised Multi-Stage Sampling Procedures (OMSP)' concept combines the determination of the regress rate and detection of the critical failures in a comprehensive approach with the goal to reduce the required amount of analysed damaged parts and with it reducing costs of the field-data-analysis.
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