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Leaders’ support in organizational change

Wiatr Anna

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2022

z. 155

535--556

Purpose: As organizations look to the future, many are planning a hybrid working model where employees split their working time between in-office and remote work. The shift to a hybrid workplace is a significant change. While requiring vision, budgets, and talents to produce positive results, every change is particularly dependent on the presence of supportive leaders who build a safe psychological environment to motivate people and ensure their involvement and commitment. The aim of this paper is to review recent empirical studies on key antecedents of employee responses to organizational change through which leaders shape a supportive environment for change. Design/methodology/approach: The review includes empirical studies from different disciplines, published between 2015 and 2021. Findings: The analysis shows that trust in leaders is an important enabler of organizational change. Perceived justice, communication, and psychological empowerment also feature prominently in the recent studies, and, together with trust, play an important role between leadership and positive employee responses toward change. Practical implications: Managers can considerably improve the success rate of their change initiatives by having insight into what key factors have impact on employees’ attitudes toward organizational change. They can build on them to create and develop an environment that motivates individuals and ensures their involvement and commitment to change. Originality/value: This article provides insights into the key factors influencing employee attitudes toward organizational change, which have recently attracted the attention of the scientific community across different disciplines. It also includes a research agenda proposal highlighting opportunities for future studies on leadership in organizational change.