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Purpose: The goal of this research was to learn how psychological contracts influence workers' innovative work behavior in Pakistan's information technology industry. Design/methodology/approach: Employees from several software companies in Rawalpindi, Islamabad, participated in the study. Standardized scales were used to obtain data from 234 workers via questionnaires. Findings: The study's findings showed a favorable correlation between innovative work behavior and the presence of psychological contracts (both transactional and relational). Originality/value: There remained uncertainty and little study was done on the mediation function of work engagement in the relationship between Psychological Contract and Innovative Work Behavior despite decades of research on the subject. Thus, work engagement was employed as a mediator in this research, and the findings demonstrated that work engagement mediates the relationship between innovative work behavior and the psychological contract in a positive and meaningful way.
EN
The health care system should offer and provide a variety of services without undue delay. Due to numerous technical, financial and human resource constraints, not all services can be offered both without restrictions and in equal measure in places of different sizes of residence. As a result of qualitative and quantitative research, a map of accessibility to social and health services was drawn up, taking into consideration the division of the country into voivodeships with different population. Spatial analysis showed great diversity in terms of service availability. Voivodships with the highest accessibility of health and social services are Dolnośląskie, Opolskie and Świętokrzyskie, while the worst situation is in Wielkopolskie. Moreover, the article identifies the main problems that people with limited functionality encounter when using health and social services.
EN
The aim of the following research it to provide assumptions for creating workflow efficiency model that can be implemented in repeatable production workstations. One of the main components of this model are human activities and their interactions with other elements of working environment: human and artefacts. Recognition of patterns of human behaviours within working processes gives the opportunity to find critical points that influence workflow efficiency. The subject of research is a working process existing in meat producing plant. The main method used for recognizing human activity patterns was observation and qualitative and quantitative assessments of operational activities based on video registration. Particularly, human activities were analyzed under ergonomics criteria in order to proof dependencies between process efficiency and specific ergonomic factors forming working conditions at meat plant.
EN
The article presents the relationships between ergonomics and the effectiveness of work processes. A new thematic framework has been developed to evaluate the engineering design of work processes in conjunction with the effectiveness and ergonomics of workplaces. The model presented in the paper takes into account ergonomic factors that have a direct impact on shaping working environment in which a person is located and improving their efficiency. The model was validated in real conditions in the production company. The subject of the research was the work process existing in the plant producing food paper packaging. The main method used to assess working conditions was observation and qualitative and quantitative assessment of operational activities based on video recording. Detailed human actions were analyzed in terms of ergonomic factors to prove the relationship between ergonomics and efficiency. In addition, new technical solutions have been proposed that improve working conditions and the efficiency of the entire work process.
EN
The progress of digitization and the development of new technologies undoubtedly bring many benefits. However, they can also create or deepen problems related to the social exclusion of certain groups of people, such as the elderly, for whom modern technology is still largely unavailable, and even arouses a sense of uncertainty and fear (the so-called technophobia). The consequences of such a phenomenon become particularly evident in the situation of social isolation, whose unprecedented dimension is currently observed in the so-called COVID-19 pandemic era. In particular, the occurrence of the phenomenon of social exclusion combined with a pandemic situation has contributed to the development of the assumptions of the project entitled “Developing the cognitive capabilities of older people through information technology.” This project was developed by the INNOVATOR Student Science Club at the Faculty of Organization and Management of the Silesian University of Technology, and its goal is to develop a tool to support the acquisition of competences by seniors in the field of technological content, operation of electronic devices and the implementation of daily and routine activities using the Internet, e.g. shopping via the Internet or using tele advice services. The proposed tool is also to support the stimulation of the development of cognitive abilities of seniors using e.g. logical games. In the course of project implementation, a survey will be conducted in selected Nursing Homes, Retirement Homes, online forums for the elderly and through direct contact, the results of which will allow to learn the needs and possibilities of developing the abilities of the examined people, and assess the effectiveness of the designed tool in the process of transferring content and shaping competences. An element encouraging seniors to participate in the planned research will be their active participation in lectures and/or talks, workshops and discussions. The assumed result of the project will be to reduce the negative effects of isolation of seniors, improve their communication with their loved ones and reduce the generation gap. A complementary research task will be to develop a way to assess project results in qualitative and, where possible, quantitative dimensions.
EN
Smart solutions become an indispensable attribute of today life giving the opportunity to act in a significantly efficient way in both public and especially private sector. For this reason the “smart approach” to business is a crucial component in a process of building the advantage in a competitive services market. Taking this challenging aspect of companies’ activities, the authors present a concept of implementing a smart solutions for improving working conditions in a private dental clinic. Particularly, the smart solutions are based on integration of knowledge management constructs and information and communication technologies (ICT) that enable users to use knowledge contextually and in intuitive way. As a final part of the paper, three different practical ideas were discussed and evaluated.
EN
Currently entrepreneurs have the opportunity to use many methods and tools that support production management, quality and improvement of working safety. A method worth paying attention to is the 5S method, which brings order and discipline to the workplace. The article presents practical aspects of the implementation of the 5S method using five simple steps that give the real benefits to a company. Particularly the specific solutions that can be applied at every stage of the implementation of the 5S method is indicated. Also innovative ways of conducting internal audits are presented. In addition, a model for the implementation of the 5S concept was proposed, which supports maintaining the healthy standards at a high level. It has been pointed out that the implementation of 5S rules must be constantly monitored and improved. Therefore, supervision and motivational activities are particularly important, especially from the side of leaders and managers represented an organization.
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