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1 2020

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Integration of structure, culture and strategy in designing a management system

Gorzelany Julia

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2020

z. 144

115--124

Purpose: The aim of this study was to analyse the integration of structure, strategy and culture in the design of a management system in selected municipal offices. Design/methodology/approach: The goal was implemented through own research, which was carried out in selected municipalities and was of a pilot nature. A questionnaire and interview were used for the research. Findings: The conclusion that has been made was that in the analysed municipalities, the vision and mission of the municipalities specified in the strategy are consistent with politics. However, in the strategy, there are no records regarding structure and culture in the analysed municipalities. The structure, strategy and culture are not integrated (or are to a lesser extent), and thus these are not components in the design of an integrated management system. Research limitations/implications: The results of the conducted research may be an inspiration for further work related to the issues of management in public administration. A limitation is the difficulty in conducting research in the offices (including reluctance to complete questionnaires). Practical implications: Improving management in municipal offices. Social implications: This depends on the management in the office as to whether a given municipality is developing or not. This translates into the quality of life of the inhabitants. Originality/value: Designing an integrated management system at the municipal office.