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Economic efficiency of telework implementation for IT teams : Methodological background and a case study

Dyczkowski M.

Information Systems in Management

2012

Vol. 1, No. 3

184--196

The paper looks into selected problems relating to the evaluation of economic efficiency of telework implementation for IT teams. Telework is a form of employment which can be successfully used in most of IT activities and professions. The need for rationalizing constantly growing labor costs makes it necessary to implement telework programs in IT teams. The author presents the methodological background for a study of economic efficiency of such programs based on the Cost-Benefits Analysis (CBA). Estimates of expected benefits are based on Key Goal Indicators (KGI) and Key Performance Indicators (KPI) recommended in the PO7 Manage IT Human Resources process of the COBIT® (Control Objectives for Information and related Technology) 4.1 model. The validity of a suggested approach is then verified on a real example of IT telework program implemented in a large organization, with detailed effectiveness assessments included in the article.

Zastosowanie metody wartości uzyskanej w procesie pozyskiwania wiedzy na potrzeby zarządzania przedsięwzięciami informatycznymi

Dyczkowski M.

Zeszyty Naukowe. Studia Informatica / Uniwersytet Szczeciński

2007

Nr 20

19-31

The article presents possibilities of application of the Earned Value (EV) method as an element of knowledge based IT project management system. In the first part the author briefly characterizes the integrated approach to IT project management. The next section contains the description of EVA/EVM concept and its application in IT project management. In the third part the author explains the idea of implementation EVA/EVM system as a tool of knowledge acquisition and management in IT projects. The finally section contains few conclusions - the most important is that the EV method can be one of the fundamentals of knowledge based project management (KBPM) concept.