Tytuł artykułu
Autorzy
Treść / Zawartość
Pełne teksty:
Identyfikatory
Warianty tytułu
Języki publikacji
Abstrakty
A thriving healthcare system perfectly reflects economic development and contentment amongst the people of any region. With increasing anxiety concering health and growing medical needs, hospitals worldwide face substantial challenge to provide patients with adequate medical facilities under one roof. With a fragile state of the health industry in a developing country like India, there is a need for the hospitals to opt for international standards and comply with other premier health centers of the country. This paper aims to select the hospitals based on incongruous and conflicting criteria involving group decision-making using the Intuitionistic Fuzzy (IF) and Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) method. The criteria used are concomitant to an insured public health scheme named Ayushman Bharat-National Health Protection Scheme (AB-NHPS) of the Government of India. For each alternative Euclidean distance has been used to calculate the positive and negative separation measure from the ideal solution. The relative closeness to the ideal solution has been used to rank the hospitals. The result is a list of hospitals ranked from best to worst based on the laid criteria. It can aid governing bodies in decision-making under an uncertain environment with multiple complex criteria to analyze.
Czasopismo
Rocznik
Tom
Strony
1--11
Opis fizyczny
Bibliogr. 35 poz., rys., tab.
Twórcy
autor
- Department of Production and Industrial Engineering, National Institute of Technology Jamshedpur, Jhar-khand, India; manimaydev@yahoo.co.in (M.D.)
autor
- Department of Production and Industrial Engineering, National Institute of Technology Jamshedpur, Jhar-khand, India; manimaydev@yahoo.co.in (M.D.)
autor
- Dept. of Food Engineering, National Institute of Food Technology Entrepreneurship and Management, Sonepat - 131028, India; dr.rahulmor@gmail.com (R.S.M.)
Bibliografia
- 1. Acharyulu, G., Shekbar, B.R., 2012. Role of Value Chain Strategy in Healthcare Supply Chain Management: An Empirical Study in India. The International Journal of Management, 29, 91.
- 2. Ahmad, S.Z., Ahmad, N., Papastathopoulos, A., 2019. Measuring service quality and customer satisfaction of the small- and medium-sized hotels (SMSHs) industry: lessons from United Arab Emirates (UAE). Tourism Review, 74(3), 349-370, DOI: 10.1108/TR-10-2017-016010.1108/TR-10-2017-0160
- 3. Ahmed, S.A.K.S., Ajisola, M., Azeem, K., Bakibinga, P., Chen, Y.F., Choudhury, N.N., Fayehun, O., Griffiths, F., Harris, B., Kibe, P., Lilford, R.J., Omigbodun, A., Rizvi, N., Sartori, J., Smith, S., Watson, S.I., Wilson, R., Yeboah, G., Aujla, N., Yusuf, R., 2020. Impact of the societal response to COVID-19 on access to healthcare for non-COVID-19 health issues in slum communities of Bangladesh, Kenya, Nigeria and Pakistan: results of pre-COVID and COVID-19 lockdown stakeholder engagements. BMJ Global Health, 5(8), e003042, DOI: 10.1136/bmjgh-2020-00304210.1136/bmjgh-2020-003042
- 4. Alexander, K., 1994. A Strategy for Facilities Management. Facilities, 12(11), 6-10, DOI: 10.1108/0263277941007020010.1108/02632779410070200
- 5. Bajpai, V., 2014. The Challenges Confronting Public Hospitals in India, Their Origins, and Possible Solutions. Advances in Public Health, 2014, 898502, DOI: 10.1155/2014/89850210.1155/2014/898502
- 6. Becker, F., Parsons, K.S., 2007. Hospital facilities and the role of evidence-based design. Journal of Facilities Management, 5(4), 263-274, DOI: 10.1108/147259607108225910.1108/1472596071082259
- 7. Blumenthal, D., Fowler, E.J., Abrams, M., Collins, S.R., 2020. Covid-19 – Implications for the Health Care System. New England Journal of Medicine, 383(15), 1483-1488, DOI: 10.1056/nejmsb202108810.1056/NEJMsb2021088
- 8. Bond, E., David, B., Seymour, P., Duncan, N., 1985. Medical Technology Assessment in Developed Countries: Trends and Opportunities for Collaboration - Assessing Medical Technologies - NCBI Bookshelf.
- 9. C., B., B., G., 2004. The relationships between service quality, customer satisfaction and buying intentions in the private hospital industry. South African Journal of Business Management, 35(4), 27-37, DOI: 10.10520/EJC22267
- 10. Chatterjee, S.S., Chakrabarty, M., Banerjee, D., Grover, S., Chatterjee, S.S., Dan, U., 2021. Stress, Sleep and Psychological Impact in Healthcare Workers During the Early Phase of COVID-19 in India: A Factor Analysis. Frontiers in Psychology, 12, 611314, DOI: 10.3389/fpsyg.2021.61131410.3389/fpsyg.2021.611314
- 11. Gandhi, A.V., Sharma, D., 2018. Technical efficiency of private sector hospitals in India using data envelopment analysis. Benchmarking: An International Journal, 25(9), 3570-3591, DOI: 10.1108/BIJ-06-2017-013510.1108/BIJ-06-2017-0135
- 12. J.P., 2010,). Measuring perceived service quality for public hospitals (PubHosQual) in the Indian context. International Journal of Pharmaceutical and Healthcare Marketing, 4(1), 60-83, DOI: 10.1108/1750612101103603310.1108/17506121011036033
- 13. Ghosh, M., 2015. An empirical study on hospital selection in India. International Journal of Health Care Quality Assurance, 28(1), 27-39, DOI: 10.1108/IJHCQA-06-2013-007310.1108/IJHCQA-06-2013-0073r
- 14. Gopalan, H.S., Misra, A., 2020. COVID-19 pandemic and challenges for socio-economic issues, healthcare and National Health Programs in India. In Diabetes and Metabolic Syndrome: Clinical Research and Reviews, Elsevier Ltd, 14(5), 757-759, DOI: 10.1016/j.dsx.2020.05.04110.1016/j.dsx.2020.05.041
- 15. Govindarajan, V., Ramamurti, R., 2013. Delivering World-Class Health Care, Affordably.
- 16. Hartnett, K.P., Kite-Powell, A., DeVies, J., Coletta, M.A., Boehmer, T.K., Adjemian, J., Gundlapalli, A.V., 2020. Impact of the COVID-19 Pandemic on Emergency Department Visits – United States, January 1, 2019–May 30, 2020. MMWR. Morbidity and Mortality Weekly Report, 69(23), 699-704, DOI: 10.15585/mmwr.mm6923e110.15585/mmwr.mm6923e1
- 17. Hsin, Y.Y., Loosemore, M., 2001. Customer-focused benchmarking for facilities management. Facilities, 19(13/14), 464-476, DOI: 10.1108/EUM000000000620410.1108/EUM0000000006204
- 18. Hwang, C.L., Yoon, K., 1981. Multiple Attribute Decision Making: Methods and Applications (1981st ed.). New York: Springer-Verlag.10.1007/978-3-642-48318-9
- 19. Kasthuri, A., 2018. Challenges to Healthcare in India - The Five A’s. Indian Journal of Community Medicine : Official Publication of Indian Association of Preventive Social Medicine, 43(3), 141-143, DOI: 10.4103/ijcm.IJCM_194_18n
- 20. Kumar, D., 2018. India’s rural healthcare systems: structural modeling. International Journal of Health Care Quality Assurance, 31(7), 757-774, DOI: 10.1108/IJHCQA-02-2017-002010.1108/IJHCQA-02-2017-0020
- 21. Kumar, D., Kumar, D., 2014. Modelling rural healthcare supply chain in India using system dynamics. In Procedia Engineering, 97, 2204-2212), DOI: 10.1016/j.proeng.2014.12.46410.1016/j.proeng.2014.12.464Kumar, D., Kumar, D., 2018. Managing the essential medicines stock at rural healthcare systems in India. International Journal of Health Care Quality Assurance, 31(8), 950-965, DOI: 10.1108/IJHCQA-12-2016-018610.1108/IJHCQA-12-2016-0186
- 22. Leite, H., Lindsay, C., Kumar, M., 2021. COVID-19 outbreak: implications on healthcare operations. TQM Journal, 33(1), 247-256, DOI: 10.1108/TQM-05-2020-011110.1108/TQM-05-2020-0111
- 23. Manjunath, U., Metri, B.A., Ramachandran, S., 2007. Quality management in a healthcare organization: a case of South Indian hospital. The TQM Magazine, 19(2), 129-139, DOI: 10.1108/0954478071072997110.1108/09544780710729971
- 24. Mohamad Nasbi Bin Wan Mohamad, W., Ali, M., 2009. Audit assessment of the facilities maintenance management in a public hospital in Malaysia. Journal of Facilities Management, 7(2), 142-158, DOI: 10.1108/1472596091095252310.1108/14725960910952523
- 25. Okereke, M., Ukor, N.A., Adebisi, Y.A., Ogunkola, I.O., Favour Iyagbaye, E., Adiela Owhor, G., Lucero-Prisno, D.E., 2021. Impact of COVID-19 on access to healthcare in low- and middle-income countries: Current evidence and future recommendations. International Journal of Health Planning and Management, 36(1), 13-17, DOI: 10.1002/hpm.306710.1002/hpm.3067
- 26. Propper, C., Damiani, M., Leckie, G., 2007. Impact of patients’ socioeconomic status on the distance travelled for hospital admission in the English National Health Service. Journal of Health Services Research Policy, 12(3), 153-159, DOI: 10.1258/13558190778154304910.1258/135581907781543049
- 27. Roncarolo, F., Boivin, A., Denis, J.L., Hébert, R., Lehoux, P., 2017. What do we know about the needs and challenges of health systems? A scoping review of the international literature. BMC Health Services Research, 17(1), 636, DOI: 10.1186/s12913-017-2585-510.1186/s12913-017-2585-5
- 28. Shah, M.T., Joshipura, M., Singleton, J., LaBarre, P., Desai, H., Sharma, E., Mock, C., 2015. Assessment of the Availability of Technology for Trauma Care in India. World Journal of Surgery, 39(2), 363-372, DOI: 10.1007/s00268-014-2805-710.1007/s00268-014-2805-7
- 29. Swain, S., 2019. Do patients really perceive better quality of service in private hospitals than public hospitals in India? Benchmarking: An International Journal, 26(2), 590-613, DOI: 10.1108/BIJ-03-2018-005510.1108/BIJ-03-2018-0055
- 30. Temsah, M.H., Al-Sohime, F., Alamro, N., Al-Eyadhy, A., Al-Hasan, K., Jamal, A., Al-Maglouth, I., Aljamaan, F., Al Amri, M., Barry, M., Al-Subaie, S., Somily, A. M., 2020. The psychological impact of COVID-19 pandemic on health care workers in a MERS-CoV endemic country. Journal of Infection and Public Health, 13(6), 877-882, DOI: 10.1016/j.jiph.2020.05.02110.1016/j.jiph.2020.05.021r
- 31. Tsamakis, K., Rizos, E., Manolis, A., Chaidou, S., Kympouropoulos, S., Spartalis, E., Spandidos, D., Tsiptsios, D., Triantafyllis, A., 2020. COVID-19 pandemic and its impact on mental health of healthcare professionals. Experimental and Therapeutic Medicine, 19(6), 3451-3453, DOI: 10.3892/etm.2020.864610.3892/etm.2020.8646r
- 32. Walker, P.G.T., Whittaker, C., Watson, O.J., Baguelin, M., Winskill, P., Hamlet, A., Djafaara, B.A., Cucunubá, Z., Mesa, D.O., Green, W., Thompson, H., Nayagam, S., Ainslie, K.E.C., Bhatia, S., Bhatt, S., Boonyasiri, A., Boyd, O., Brazeau, N.F., Cattarino, L., Ghani, A.C., 2020. The impact of COVID-19 and strategies for mitigation and suppression in low- And middle-income countries. Science, 369(6502), 413-422, DOI: 10.1126/science.abc003510.1126/science.abc0035
- 33. Williams, B., 1996. Cost-effective facilities management: a practical approach. Facilities, 14(5/6), 26-38, DOI: 10.1108/0263277961011710710.1108/02632779610117107
- 34. Wu, P.E., Styra, R., Gold, W.L., 2020. Mitigating the psychological effects of COVID-19 on health care workers. Canadian Medical Association, CMAJ, 192(17), E459-E460., DOI: 10.1503/cmaj.20051910.1503/cmaj.200519
- 35. Yoon, K., 1987. A Reconciliation Among Discrete Compromise Solutions. Journal of the Operational Research Society, 38(3), 277-286, DOI: 10.1057/jors.1987.4410.1057/jors.1987.44
Uwagi
Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-9e856837-6716-4049-a8f0-2c13ce8c2e3d