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Modelling the costs of postal companies for the delivery of goods to consumers within the last mile

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EN
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EN
The aim of this paper is to design a methodological procedure for determining the costs of companies in the process of travelling the last mile in the context of changing the business model. At present, traditional services such as delivery by post or by courier to a particular consumer’s place of residence are still used to deliver consignments to consumers. In recent years, however, new delivery methods have begun to be used, such as ParcelShops, lockers located at specific locations, or dispensing points where the consumer comes to pick up the shipment. In order for each of these methods of delivering goods to consumers to work as efficiently as possible, it is necessary to incur certain costs. The results of this paper contain a mathematical relationship for calculating the total costs that a postal company has to incur in order to deliver goods to consumers within the last mile using the available delivery options.
Czasopismo
Rocznik
Strony
33--42
Opis fizyczny
Bibliogr. 24 poz.
Twórcy
autor
  • University of Zilina, Faculty of Operation and Economics of Transport and Communications; Univerzitna 8215/1, 010 26, Zilina, Slovakia
  • University of Zilina, Faculty of Operation and Economics of Transport and Communications; Univerzitna 8215/1, 010 26, Zilina, Slovakia
Bibliografia
  • 1. What is First Mile and Last Mile Delivery? 2020. Available at: https://goshare.co/what-is-first-mile-and-last-mile-delivery/.
  • 2. Matuskova, M. & Madlenakova, L. The impact of the electronic services to the universal postal services. In: 16th International Scientific Conference Reliability and Statistics in Transportation and Communication. Latvia: Riga, 2016.
  • 3. Burns, R. Last-Mile Delivery 101: How a 3PL Works with Shipping Carriers FPR Best-in-Class Fulfillment. 2018. Available at: https://www.shipbob.com/blog/how-last-mile-delivery-works/.
  • 4. Strenitzerova, M. & Gana, J. Customer satisfaction and loyalty as a part of customer-based corporate sustainability in the sector of mobile communications services. Sustainability. 2018. Vol. 10. No. 5.
  • 5. Jucha, P. Analýza využívaných spôsobov doručenia zásielky z vybraných e-shopov v rámci Slovenska. PhD Progress. 2021. Vol. 1(9). P. 43-50. [In Slovak: Analysis of used delivery methods from selected e-shops within Slovakia].
  • 6. Hayes, A. Last Mile. 2021. Available at: https://www.investopedia.com/terms/l/lastmile.asp.
  • 7. Lu, S.H. & Suzuki, Y. & Clottey, T. The last mile: managing driver helper dispatching for package delivery services. Journal of Business Logistics. 2020. Vol. 41. No. 3. P. 206-221.
  • 8. Janevic, M. & Wikenbach, M. Characterizing urban last-mile distribution strategies in mature and emerging e-commerce markets. Transportation Research Part A: Policy and Practice. 2020. Vol. 133. P. 164-196.
  • 9. Beattie, V. & Smith, S.J. Value creation and business models: Refocusing the intellectual capital debate. The British Accounting Review. 2013. Vol. 45. No. 4. P. 243-254.
  • 10. Osterwalder, A. & Pigneur, Y. Business Model Generation. Frankfurt: Campus Verlag. 2011.
  • 11. Prochazkova, K. Analýza podnikateľských modelov vybraných podnikov. [In slovak: Analysis of business models of selected companies]. Available at: http://www.akademickyrepozitar.sk/sk/repozitar/analyza-podnikatelskych-modelov-vybranych-podnikov.pdf.
  • 12. Wang, X.Q. & Yuen, K.F. & Wong, Y.D. & Teo, C.C. E-consumer adoption of innovative last-mile logistics services: A comparison of behavioural models. Total Quality Management and Business Excellence. 2020. Vol. 31. No. (11-12). P. 1381-1407.
  • 13. Schwerdfeger, S. & Boyson, N. Optimizing the changing locations of mobile parcel lockers in mile distribution. European Journal of Operational Research. 2020. Vol. 285. No. 3. P. 1077-1094.
  • 14. Urzua-Morales, J.G. & Sepulveda-Rojas, J.P. & Alfaro, M. & Fuertes, G. & Ternero, R. & Vargas, M. Logistic modeling of the last mile: case study Santiago, Chile. Sustainability. 2020. Vol. 12. No. 2.
  • 15. AI as the Ultimate Disrupter in Logistics: How to Manage Last-Mile Costs? 2019. Available at: https://medium.com/@ODSC/ai-as-the-ultimate-disrupter-in-logistics-how-to-manage-last-mile-costs-c4874e8f2ea0.
  • 16. Vakulenko, Y. & Shams, P. & Hellström, D. & Hjort, K. Service innovation in e-commerce last mile delivery: Mapping the e-customer journey. Journal of Business Research. 2019. Vol. 100. P. 461-468.
  • 17. Joerss, M. & Schröder, J. & Neuhaus, F. & Klink, C. & Mann, F. Parcel delivery. The future of last mile: McKinsey & Company report. 2016. Available at: https://www.mckinsey.com/~/media/mckinsey/industries/travel%20transport%20and%20logistics/our%20insights/how%20customer%20demands%20are%20reshaping%20last%20mile%20delivery/parcel_delivery_the_future_of_last_mile.ashx
  • 18. Jucha, P. & Corejova, T. Possibility of order delivery from e-Shop within last mile. Practical example from Slovakia. Management Knowledge and Learning International Conference 2020. Slovinsko: Celje, 2020.
  • 19. Droździel, P. & Wińska, M. & Madleňák, R. & Szumski, P. Optimization of the position of the local distribution centre of the regional post logistics network. Transport Problems. 2017. Vol. 12. No. 3. P. 43-50. DOI: 10.20858/tp.2017.12.3.4.
  • 20. Synek, M. & et al. Manažérska ekonomika. [In Slovak: Managerial economics]. Grada Publishing. 2003. ISBN: 80-247-0515-X.
  • 21. Sun, H.J. & Gao, Z.Y. & Wu, H.J. A bi-level programming model and solution algorithm for the location of logistics distribution centers. Applied Mathematical Modelling. 2008. Vol. 32. No. 4. P. 610-616.
  • 22. Yang, G.G. & Huang, Y. & Fu, Y. & Huang, B. & Sheng, S.S. & Mao, L.S. & Huang, S.M. & Xu, Y. & Le, J. & Ouyang, Y. & Yin, Q. Parcel locker location based on a bilevel programming model. Mathematical Problems in Engineering. 2020. Article ID 5263689.
  • 23. Jucha, P. Use of artificial intelligence in last mile delivery. The 20th International Scientific Conference Globalization and its Socio-Economic Consequences 2020. Slovakia: Žilina. 2021.
  • 24. 6 Best Route Optimization Software in 2022. 2022. Available at: https://www.spaceotechnologies.com/best-route-optimization-software/.
Typ dokumentu
Bibliografia
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