Relevance of information sources to supporting social innovation outcomes in the service sector

• Autorzy: Lauterbach Rodolfo , Barrera-Verdugo Gustavo

Identyfikatory

DOI

10.17512/pjms.2025.31.2.11

Warianty tytułu

PL

Znaczenie źródeł informacji dla wspierania innowacyjności społecznej w sektorze usług

• Języki publikacji: EN

Abstrakty

EN

Despite the advancements made in comprehending the determinants of social innovation, there remain crucial aspects to explore concerning the collaborative process among actors within the innovation ecosystem and the utilization of information within this framework. This study aims to examine the impact of diverse information sources on social innovation outcomes in the service sector. Building upon estimating an innovation equation dependent on human capital, firm size, and research and development investment, this study utilizes micro-level data from the Chilean Innovation Survey spanning 2021-2022. Through probit regression analysis conducted on 522 service sector enterprises, we study the effects of various knowledge sources on social innovation outputs. The results reveal that institutional information sources derived from public research institutes significantly influence social innovation. Other knowledge sources have insignificant impacts on social innovation among service sector firms. This work has the novelty of focusing exclusively on the determinants of social innovation among service sector firms, finding that the only information source that significantly promotes social innovation in the service sector is from public research institutions. This finding enriches the comprehension of how diverse knowledge sources influence social innovation in the service sector, offering novel insights for firms and policymakers aiming to shape evidence-based innovation policies. This empirical evidence can be used to promote social innovation, leading to the development of new services that have the potential to address critical social issues, such as health, nutrition, education and security.

PL

Pomimo postępów w zrozumieniu czynników determinujących innowacyjność społeczną, nadal pozostają do zbadania kluczowe aspekty dotyczące współpracy między podmiotami w ekosystemie innowacji oraz wykorzystania informacji w tych ramach. Celem niniejszego badania jest zbadanie wpływu różnych źródeł informacji na wyniki innowacji społecznych w sektorze usług. Opierając się na oszacowaniu równania innowacyjności zależnego od kapitału ludzkiego, wielkości przedsiębiorstwa oraz inwestycji w badania i rozwój, w niniejszym badaniu wykorzystano dane mikroekonomiczne pochodzące z chilijskiego badania innowacyjności przeprowadzonego w latach 2021-2022. Za pomocą analizy regresji probitowej przeprowadzonej na 522 przedsiębiorstwach sektora usług zbadano wpływ różnych źródeł wiedzy na wyniki innowacji społecznych. Wyniki pokazują, że instytucjonalne źródła informacji pochodzące z publicznych instytutów badawczych mają znaczący wpływ na innowacje społeczne. Inne źródła wiedzy mają nieistotny wpływ na innowacje społeczne wśród przedsiębiorstw sektora usług. Nowatorski charakter niniejszej pracy polega na skupieniu się wyłącznie na czynnikach determinujących innowacje społeczne wśród przedsiębiorstw sektora usług oraz stwierdzeniu, że jedynym źródłem informacji, które znacząco promuje innowacje społeczne w sektorze usług, są publiczne instytucje badawcze. Odkrycie to wzbogaca wiedzę na temat wpływu różnych źródeł wiedzy na innowacje społeczne w sektorze usług, oferując nowe spostrzeżenia dla przedsiębiorstw i decydentów politycznych dążących do kształtowania polityki innowacyjnej opartej na dowodach. Te empiryczne dowody mogą zostać wykorzystane do promowania innowacji społecznych, prowadząc do rozwoju nowych usług, które mają potencjał rozwiązania kluczowych problemów społecznych, takich jak zdrowie, odżywianie, edukacja i bezpieczeństwo.

Słowa kluczowe

EN

social innovation; service sector; knowledge; internal information sources; external information sources

PL

innowacje społeczne; sektor usług; wiedza; wewnętrzne źródła informacji; zewnętrzne źródła informacji

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2025
• Tom: Vol. 31, No. 2
• Strony: 179--199
• Opis fizyczny: Bibliogr. 56 poz., tab.

Twórcy

autor

Lauterbach Rodolfo

• Facultad de Ingeniería y Negocios, Universidad de Las Américas, Chile

• https://orcid.org/0009-0002-3647-3937

autor

Barrera-Verdugo Gustavo

• Facultad de Ingeniería y Negocios, Universidad de Las Américas, Chile

• https://orcid.org/0000-0002-1609-5003

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Uwagi

Opracowanie rekordu ze środków MNiSW, umowa nr POPUL/SP/0154/2024/02 w ramach programu "Społeczna odpowiedzialność nauki II" - moduł: Popularyzacja nauki (2025).