New Metric for World Wide Web Service Quality

• Autorzy: Uhl T. , Klink J. , Bardowski D.
• Języki publikacji: EN

Abstrakty

EN

The main topic of this paper is the quality of the WWW service evaluation. The authors present well-known measurement methods, and present the new “Power” metric for quality, advocating it as a method of assessing the quality of such service. This metric is based on the most important network parameters that affect any assessment of the WWW service, i.e. Web page opening time and download data transfer rate. The new method is easy to implement, fast in operation, and provides stable and repeatable results.

Słowa kluczowe

EN

Apdex; G.1030; QoE; QoS; quality metrics; service quality assessment; WWW service quality

• Wydawca: Instytut Łączności - Państwowy Instytut Badawczy
• Czasopismo: Journal of Telecommunications and Information Technology
• Rocznik: 2014
• Tom: nr 2
• Strony: 50--58
• Opis fizyczny: Bibliogr. 19 poz., rys.

Twórcy

autor

Uhl T.

• Maritime University of Szczecin, Szczecin, Poland

autor

Klink J.

• Wrocław University of Technology, Wrocław, Poland

autor

Bardowski D.

• Wrocław University of Technology, Wrocław, Poland

Bibliografia

• [1] “Cisco Visual Networking Index: Forecast and Methodology”, 2010–2015.
• [2] ETSI TR 102 276 User Group. Users’ Quality of Service Criteria for Internet Access in Europe, Sophia Antipolis, France 10/2003.
• [3] ETSI TR 102 678 QoS Parameter Measurements based on fixed Data Transfer Times, Sophia Antipolis, France 11/2009.
• [4] J. Klink, M. J. Podolska, and T. Uhl, “Regulatory framework and technical aspects of broadband access to the Internet in Europe”, in Proc. 2nd Baltic Conf. Future Internet Commun., Vilnius, Latvia, 2012, pp. 56–63.
• [5] Directive 2009/140/EC of the European Parliament and of the Council amending Directives 2002/21/EC on a common regulatory framework for electronic communications networks and services, 2002/19/EC on access to, and interconnection of, electronic communications networks and associated facilities, and 2002/20/EC on the authorisation of electronic communications networks and services (hereinafter: Better Regulation Directive). Official Journal EU L.337/37, 25 November 2009.
• [6] Directive 2009/136/EC of the European Parliament and of the Council amending Directive 2002/22/EC on universal service and users’ rights relating to electronic communications networks and services, Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector and Regulation (EC) No 2006/2004 on cooperation between national authorities responsible for the enforcement of consumer protection laws (hereinafter: Citizens’ Rights Directive). Official Journal EU L 337/11, 25 November 2009.
• [7] J. Podolska and T. Uhl, “Broadband network access in regulatory framework in Europe”, in Proc. 7th ITG Conf. Broadband Supply in Germany, Berlin, Germany, 2013.
• [8] T. Uhl, “Broadband network access in regulatory framework in Germany”, in Proc. XXIX Sym. “Telecommunications and Teleinformatics”, Gdańsk, Poland, 2013.
• [9] ITU-T Rec. G.1010 Transmission Systems and Media, Digital Systems and Networks. Quality of service and performance. End-user multimedia QoS categories, Geneva/Switzerland, 11/2001.
• [10] ITU-T Rec. G.1030 Quality of service and performance - Generic and user-related Aspects. Estimating end-to-end performance in IP networks for data applications, Geneva/Switzerland, 11/2005.
• [11] ETSI TS 102 250-1 V2.2.1 (2011-04) Speech Processing, Transmission and Quality Aspects (STQ); QoS aspects for popular services in GSM and 3G networks; Part 1: Identification of Quality of Service criteria.
• [12] ETSI TS 102 250-2 V2.2.1 (2011-04) Speech Processing, Transmission and Quality Aspects (STQ); QoS aspects for popular services in GSM and 3G networks; Part 2: Definition of Quality of Service parameters and their computation.
• [13] ETSI TS 102 250-3 V2.2.1 (2011-04) Speech Processing, Transmission and Quality Aspects (STQ); QoS aspects for popular services in GSM and 3G networks; Part 3: Typical procedures for Quality of Service measurement equipment.
• [14] ETSI TS 102 250-4 V2.2.1 (2011-04) Speech Processing, Transmission and Quality Aspects (STQ); QoS aspects for popular services in GSM and 3G networks; Part 4: Requirements for Quality of Service measurement equipment.
• [15] ETSI TS 102 250-5 V2.2.1 (2011-04) Speech Processing, Transmission and Quality Aspects (STQ); QoS aspects for popular services in GSM and 3G networks; Part 5.
• [16] Mean Opinion Score (MOS) [Online]. Available: http://www.itu.int/rec/T-REC-P.800/en
• [17] Application Performance Index - Apdex Technical Specification Version 1.1 [Online]. Available: http://www.apdex.org/specs.html
• [18] ETSI reference page requirements [Online]. Available: http://docbox.etsi.org/STQ/Open/Kepler/
• [19] P. Bardowski, J. Klink, and T. Uhl, “Nowa metryka do oceny jakości usługi WWW”, Przegląd Telekomunikacyjny, no. 8–9, pp. 644–649, 2013 (in Polish).