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Supply chain maturity models: a comparative review

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Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
Background: Due to the high potential to gain competitive advantage in today's global market, supply chains play a critical role in the current industry. Understanding maturity and its features in the context of the supply chain can help companies achieve higher levels of performance. To assess and measure supply chains, a wide variety of supply chain maturity models have been developed to help companies analyze the existing state in the supply chain, allowing for the achievement of higher levels of maturity and providing guidance in the development of an improvement roadmap. Methods: The review spans from the early 1990s to 2021 and examines research carried out and published in the literature, including papers on conference proceedings, articles in journals, and technical reports. The previous models, stages, dimensions (areas/elements), and methods are included in this review. Research gaps are also noted, analyzed, and discussed. Results: The purpose of this study is to perform a comparative analysis of supply chain maturity models to explore the special characteristics of the studied models, which help to identify the differences and similarities between each other, and also to present the various focus areas related to the supply chain. The results show the existence of a large variety of models with a trend to the customs of models for specific area of supply chain. We also identified that most of the models have similar maturity level names and number since they are developed based on previously existing maturity models. The results of this paper are meant to serve as a reference guide for a detailed understanding of documented supply chain maturity models and help practitioners to seek better alignment in regards to supply chain maturity models characteristics. Conclusions: Supply chains play an important role in the market rivalry nowadays. Understanding maturity and its components in the context of supply chain management can help companies perform at higher levels. Despite the high number of maturity models developed in the field of supply chain, the result of this review shows that there is a need for new studies to fill the gaps in the existing work and to take into consideration the complexity faced in the management of supply chain networks.
Czasopismo
Rocznik
Strony
435--450
Opis fizyczny
Bibliogr. 56 poz., rys., tab., wykr.
Twórcy
  • Laboratory of Engineering Sciences, National School of Applied Sciences, Ibn Tofail University, Kenitra, Morocco
  • Laboratory of Engineering Sciences, National School of Applied Sciences, Ibn Tofail University, Kenitra, Morocco
  • Laboratory of Engineering Sciences, National School of Applied Sciences, Ibn Tofail University, Kenitra, Morocco
Bibliografia
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  • 3. Ayers, J. B., & Malmberg, D. M. (2002). Supply Chain Systems: Are You Ready?-Managers of complex, or even not-so-complex, supply chains must push constantly for improvement. But the obstacles to improvement are many. Quite a few. Information Strategy-pennsauken, 19(1), 18-27.
  • 4. Ayers J.B, 2004, Supply Chain Project Management: A Structured Collaborative and Measurable Approach, CRC Press, Boca Raton, LLC.
  • 5. Caiado R.G.G., Scavarda L.F., Gavião L.O., Ivson P., Nascimento D.L. de M., Garza-Reyes J.A., 2021, Afuzzy rule-based industry 4.0 maturity model for operations and supply chain management, International Journal of Production Economics 231, 107883. https://doi.org/10.1016/j.ijpe.2020.107883
  • 6. Mohsen Cheshmberah, Safoura Beheshtikia, 2020. Supply chain management maturity: An All-Encompassing literature review on models, dimensions and approaches. Logforum 16 (1), 8. http://doi.org/10.17270/J.LOG.2020.377
  • 7. Daud A., Zailani S., 2011, Lean Supply Chain Practices and Performance in the Context of Malaysia, Supply Chain Management - Pathways for Research and Practice, IntechOpen. https://doi.org/10.5772/15947
  • 8. Feng Y., D’Amours S., Beauregard R., 2008, The value of sales and operations planning in oriented strand board industry with make-to-order manufacturing system: Cross functional integration under deterministic demand and spot market recourse, International Journal of Production Economics 115, 189-209. https://doi.org/10.1016/j.ijpe.2008.06.002
  • 9. Fischer J.-H., Thomé A.M.T., Scavarda L.F., Hellingrath B., Martins R., 2016, Development and Application of a Maturity Measurement Framework for Supply Chain Flexibility, Procedia CIRP 41, 514-519. https://doi.org/10.1016/j.procir.2015.12.107
  • 10. Fraser P., Moultrie J., Gregory M., 2002, The use of maturity models / grids as a tool in assessing product development capability, IEEE International Engineering Management Conference, Cambridge, UK. https://doi.org/10.1109/IEMC.2002.1038431
  • 11. Garcia H., 2008a, A Capability Maturity Model to Assess Supply Chain Performance, Florida International University. https://doi.org/10.25148/etd.FI10022514
  • 12. Garcia H., 2008b, A Capability Maturity Model to Assess Supply Chain Performance, Florida International University. https://doi.org/10.25148/etd.FI10022514
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  • 14. Grest M., Lauras M.,Montreuil B., 2020, A Humanitarian Supply Chain Maturity Model.
  • 15. Gunasekaran, A., Patel, C. and Tirtiroglu, E. (2001), "Performance measures and metrics in a supply chain environment", International Journal of Operations & Production Management, 21(1/2), 71-87. https://doi.org/10.1108/01443570110358468
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  • 17. Gupta A,. Handfield R., 2011, Creating a global supply chain strategy: application of thesupply chain maturity model, inKeillor, B.D. (Ed.) International Business in the 21st Centure, 3, Santa Barbara, CA, 219-244.
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  • 21. Hellweg F., Lechtenberg, S., Hellingrath B. et al., 2021, Literature Review on Maturity Models for Digital Supply Chains, Brazilian Journal of Operations & Production Management, 18(3), e20211127. https://doi.org/10.14488/BJOPM.2021.022
  • 22. Ho D., Kumar A., Shiwakoti N., 2016, Maturity model for supply chain collaboration: CMMI approach, In: 2016 IEEE international conference on industrial engineering and engineering management (IEEM), IEEE, 845–849. https://doi.org/10.1109/IEEM.2016.7797996
  • 23. Hulthén H., Näslund D., Norrman, A., 2016, Framework for measuring performance of the sales and operations planning process, IJPDLM 46,809–835. https://doi.org/10.1108/IJPDLM-05-2016-0139
  • 24. IBM Business Consulting, 2005, Follow the leaders – Scoring high on the supply chain maturity model.
  • 25. Jaklic J., Trkman P., Groznik A. 2006. Enhancing lean supply chain maturity with business process management, Journal of information and organizational sciences, 30, 2
  • 26. John, M. E, 1996. Gender and development in India, 1970s-1990s: some reflections on the constitutive role of contexts. Economic and Political Weekly, 3071-3077.
  • 27. Lahti M., Shamsuzzoha A., Helo P., 2009b,Developing a maturity model for Supply Chain Management, International Journal of Logistics Systems and Management 5, 654-678. http://dx.doi.org/10.1504/IJLSM.2009.024796
  • 28. Lapide, L. (2004). Sales and operations planning part I: the process. The Journal of business forecasting, 23(3), 17-19.
  • 29. Leem C.S.,Yoon Y.K.,2004, A maturity model and an evaluation system of software customers satisfaction: the case of software companies in Korea, Industrial Management & Data Systems, 104, 347-354. https://doi.org/10.1108/02635570410530757
  • 30. Lockamy A., Childerhouse P., Disney S., Towill D., Mccormack K., 2008, The impact of process maturity and uncertainty on supply chain performance: An empirical study, IJMTM 15, 12–27. https://doi.org/10.1504/IJMTM.2008.018237
  • 31. Lockamy A., McCormack K., 2004, The development of a supply chain management process maturity model using the concepts of business process orientation, Supp Chain Management 9, 272–278. https://doi.org/10.1108/13598540410550019
  • 32. Mccormack K., 2001, Supply Chain Maturity Assessment: A Roadmap for Building the Extended Supply Chain, Supply Chain Practice 3, 4-21.
  • 33. McCormack, K., Ladeira, M. B., & de Oliveira, M. P. V., 2008. Supply chain maturity and performance in Brazil. Supply Chain Management: An International Journal. https://doi.org/10.1108/13598540810882161
  • 34. McCormack K. P., Johnson W. C., Supply Chain Networks and Business Process Orientation, St. Lucie Press, Boca Raton, FL, 2003. https://doi.org/10.1201/9781420000344
  • 35. Moncrieff B., Stonich M., 2001, Supply-chain maturity model and performance assessment. https://silo.tips/download/supply-chain-practice-maturity-model-and-performance-assessment
  • 36. Netland, T. H., & Alfnes, E., 2008. A practical tool for supply chain improvement-experiences with the supply chain maturity assessment test (SCMAT). In Proceedings of the EurOMA/POMS Conference, 5-8.
  • 37. Netland, T. H., Alfnes, E., & Fauske, H., 2007. How mature is your supply chain?-A supply chain maturity assessment test. In Proceedings of the 14th International EurOMA Conference Managing Operations in an Expanding Europe, 17-20.
  • 38. Oleśków-Szłapka J., Stachowiak A., 2019, The Framework of Logistics 4.0 Maturity Model, in: Burduk A., Chlebus E., Nowakowski,T., Tubis A., (Eds.), Intelligent Systems in Production Engineering and Maintenance, Advances in Intelligent Systems and Computing, Springer International Publishing, Cham, 771-781. https://doi.org/10.1007/978-3-319-97490-3_73
  • 39. Pache G., Spalanzani A., 2007, La gestion des chaines logistiques multi-acteurs: perspectives strategiques, Ed. PUG. [Management of logistics chains by multistakeholders, strategic perspective].
  • 40. Pedroso C.B., Calache L.D.D.R., Lima Junior F.R., Silva A.L. da, Carpinetti, L.C.R., 2017, Proposal of a model for sales and operations planning (S&OP) maturity evaluation, Prod, 27. https://doi.org/10.1590/0103-6513.20170024
  • 41. Poeppelbuss J., Niehaves B., Simons A., Becker J., 2011, Maturity Models in Information Systems Research: Literature Search and Analysis, CAIS 29. https://doi.org/10.17705/1CAIS.02927
  • 42. Poirier C.C., 1999, Advanced Supply Chain Management, Berret-Koehler, San Francisco, CA.
  • 43. Poirier C.C., Bauer M.J., 2002, E‐supply Chain: Using the Internet to Revolutionize Your Business,International Journal of Quality & Reliability Management 19, 485 486. https://doi.org/10.1108/ijqrm.2002.19.4.485.1
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  • 45. PRTM Management Consultants, 2005, Supply Chain Management Maturity Model: Understand the Transformation Required to Move from a Functionally Focused Supply Chain to Cross-enterprise Collaboration.
  • 46. Reefke H., Ahmed M.D., Sundaram D., 2014, Sustainable Supply Chain Management - Decision Making and Support: The SSCM Maturity Model and System, Global Business Review 15, 1S-12S. https://doi.org/10.1177/0972150914550138
  • 47. Rudnicka A., Sustainable supply chain maturity model, Res. Log. Prod, 2017, 7, 201-209. http://dx.doi.org/10.21008/j.2083-4950.2017.7.3.2
  • 48. Sartori, J. T., & Frederico, G. Supply chain management maturity and concept dimensions: a relationship framework proposal.
  • 49. Srai J.; Gregory M., 2005, Supply Chain Capability Assessment of Global operations using Maturity Models, in Demeter, K. (edt) Operations and Global Competitiveness, Proceedings of EurOMA 2005; 19-22. June 2005, Budapest.
  • 50. Stevens G.C., 1989, Integrating the Supply Chain, International Journal of Physical Distribution & Materials Management 19, 3–8. https://doi.org/10.1108/EUM0000000000329
  • 51. Tontini G., de Carvalho L.C., Schlindwein N.F. a C., Tomarevski V., 2016, Maturity model of procurement and supply management in small and medium-size enterprises: A benchmarking of hospitals and metal-mechanic companies, IJQSS 8, 315-333. https://doi.org/10.1108/IJQSS-04-2016-0036
  • 52. Vereecke A., Vanderheyden K., Baecke P., Van Steendam T., 2018, Mind the gap – Assessing maturity of demand planning, a cornerstone of S&OP, IJOPM 38, 1618–1639. https://doi.org/10.1108/IJOPM-11-2016-0698
  • 53. VICS, V. I. C. S. (2010). Linking CPFR and S&OP: a roadmap to integrated business planning. VICS Voluntary Interindustry Commerce Solutions. Lawrenceville, New Jersey.
  • 54. Wagner S.M., Ullrich K.K., Transchel S., 2014, The game plan for aligning the organization, Bus. Horiz. 57 (2),189–201. https://doi.org/10.1016/j.bushor.2013.11.002
  • 55. X. Meng., M. Sun ., M. Jones., Maturity model for supply chain relationships in construction, Journal of Management in Engineering, 27, 97-105, 2011. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000035
  • 56. Yahiaoui S., Fedouaki F., Ahmed M., 2019, A Supply Chain Maturity Model for automotive SMEs: a case study, IFAC-PapersOnLine 52, 2044-2049. https://doi.org/10.1016/j.ifacol.2019.11.506
Uwagi
PL
Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).
Typ dokumentu
Bibliografia
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