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Monitoring Psychosocial Stress at Work: Development of the Psychosocial Working Conditions Questionnaire

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Języki publikacji
EN
Abstrakty
EN
Many studies on the impact of psychosocial working conditions on health prove that psychosocial stress at work is an important risk factor endangering workers’ health. Thus it should be constantly monitored like other work hazards. The paper presents a newly developed instrument for stress monitoring called the Psychosocial Working Conditions Questionnaire (PWC). Its structure is based on Robert Karasek's model of job stress (Karasek, 1979; Karasek & Theorell, 1990). It consists of 3 main scales - Job Demands, Job Control, Social Support - and 2 additional scales adapted from the Occupational Stress Questionnaire (Elo, Leppanen, Lindstrom, & Ropponen, 1992), Well-Being and Desired Changes. The study of 8 occupational groups (bank and insurance specialists, middle medical personnel, construction workers, shop assistants, government and self-government administration officers, computer scientists, public transport drivers, teachers, N = 3,669) indicates that PWC has satisfactory psychometrics parameters. Norms for the 8 groups were developed.
Rocznik
Strony
59--70
Opis fizyczny
Bibliogr. 21 poz., tab.
Twórcy
  • Department of Ergonomics, Central Institute for Labour Protection, Warsaw, Poland
autor
  • Department of Ergonomics, Central Institute for Labour Protection, Warsaw, Poland
Bibliografia
  • 1.Brzeziński, J. (1996). Metodologia badan psychologicznych [Methodology of psychological research], Warsaw, Poland: PWN.
  • 2.Cieślak, R. (1995). Problemy pomiaru wsparcia społecznego. Skala Wsparcia Społecznego [Problems of social support measuring: Social Support Scale]. Ergonomia, 18, 203-213.
  • 3.Cieślak, R. (1998). Wsparcie społeczne a stres w pracy kierowniczej [Social support and stress in managerial work], Czasopismo Psychologiczne, 4, 29-46.
  • 4.Cieślak, R., Widerszal-Bazyl, M., & Łuszczyńska-Cieślak, A. (in press). The moderating role of hardiness and social support in the relation between job stressors and wellbeing. A lesson from a clerical women sample. International Journal of Occupational Safety and Ergonomics.
  • 5.Cooper, C.L, Sloan, S.J., & Williams, S. (1988). Occupational stress indicator. Management guide. Windsor, UK: NFER-Nelson.
  • 6.De Jonge, J. & Kompier, M.A.J. (1997). A critical examination of the demand-control-support model from a work psychological perspective. International Journal of Stress Management, 4, 235-258.
  • 7.Doef, M. van der, & Maes, S. (1998). The job demand-control (-support) model and physical health outcomes: A review of the strain and buffer hypotheses. Psychology and Health, 13, 909-936.
  • 8.Elo, A.L., Leppanen, A., Lindstrom, K., & Ropponen, T. (1992). Occupational stress questionnaire: User's instructions. Helsinki, Finland: Institute of Occupational Health.
  • 9.Fletcher, B. (1991). Work, stress, disease and life expectancy. Chichester, UK: Wiley.
  • 10.Frese, M. (1989). Theoretical models of control and health. In Sauter S.L., Hurrell J.J., & Cooper C.L. (Eds.), Job control and worker health (pp. 107-128). Chichester, UK: Wiley.
  • 11.House, J.S. (1981). Work stress and social support. Reading, MA, USA: Addison-Wesley.
  • 12.Karasek, R. (1979). Job demands, job decision latitude and mental strain: Implication for job redesign. Administrative Science Quarterly, 24, 285-308.
  • 13.Karasek, R., Brisson, Ch., Kawakami, N., Houtman, I., Bongers, P., & Amick, B. (1998). The Job Content Questionnaire (JCQ): An instrument for internationally comparative assessments of psychosocial job characteristics. Journal of Occupational Health Psychology, 4, 322-355.
  • 14.Karasek, R., & Theorell, T. (1990). Healthy work. New York, NY, USA: Basic Books.
  • 15.Kompier, M., & Levi, L. (1994). Stress at work: Causes, effects and prevention. Dublin, Ireland: European Foundation for Improvement of Living and Working Conditions.
  • 16.Najmiec, A., & Widerszal-Bazyl, M. (1998). Ocena obciążenia psychicznego w pracy kontrolera ruchu lotniczego [Assessment of psychological overload in the work of air traffic controllers]. Unpublished report No. 2/97, Central Institute for Labour Protection, Warsaw, Poland.
  • 17.Rizzo, J.R, House, R.J., & Lirtzman, S. (1970). Role conflict and role ambiguity in complex organizations. Administrative Science Quarterly, 15, 150-163.
  • 18.Widerszal-Bazyl, M. (1995). Psychospołeczne właściwości pracy kadry kierowniczej, ich interakcja a stres i dolegliwości zdrowotne [Psychosocial conditions of managerial work, their interactions, stress and health ailments]. Unpublished report No. PB 0177/PI/93/05, Central Institute for Labour Protection, Warsaw, Poland.
  • 19.Widerszal-Bazyl, M., & Cieślak, R. (1999). Monitorowanie stresu psychospołecznego jako element zarządzania organizacją [Psychosocial stress monitoring as an element of organization management], Ergonomia, 22, 13-35.
  • 20.Widerszal-Bazyl, M., Cieślak, R., & Najmiec, A. (1994). Psychospołeczne właściwości pracy urzędniczej, zmienne osobnicze a stres i dolegliwości zdrowotne [Psychosocial conditions of clerical work, individual differences, stress and health ailments]. Unpublished report No. III.019, Central Institute for Labour Protection, Warsaw, Poland.
  • 21.Widerszal-Bazyl, M., & Żołnierczyk, D. (1995). Dimensions of job control in computerized and traditional office work and its health effects. International Journal of Occupational Safety and Ergonomics, I(l), 29-41
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-f7cf34af-c95e-4a1a-a72e-33f5aa1d3d90
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