Telecom Operator’s Approach to QoE

• Autorzy: Kowalik Karol , Andruloniw Paweł , Partyka Bartosz , Zwierzykowski Piotr

Identyfikatory

DOI

10.26636/jtit.2022.159522

• Języki publikacji: EN

Abstrakty

EN

Telecommunication networks are ever more frequently relying on artificial intelligence and machine learning techniques to detect specific use patterns or potential errors and to take automated decisions when these are encountered. This concept requires that methods be employed to measure the level of quality of a given telecommunication service, i.e. to verify quality of service (QoS) metrics. In a broader context, methods assessing the entire user experience (quality of experience – QoE) are required as well. In this article, various approaches to assessing QoS, QoE and the related metrics are presented, with a view to implement these at an FTTH network operator in Poland. Since this article presents the architecture of the system used to analyze QoE performance based on a number of QoS metrics collected by the operator, we also provide a comprehensive introduction to the QoS and QoE metrics used herein.

Słowa kluczowe

EN

quality of experience; quality of service

• Wydawca: Instytut Łączności - Państwowy Instytut Badawczy
• Czasopismo: Journal of Telecommunications and Information Technology
• Rocznik: 2022
• Tom: nr 2
• Strony: 26--34
• Opis fizyczny: Bibliogr. 20 poz., rys., tab.

Twórcy

autor

Kowalik Karol

• Fiberhost S.A., Wysogotowo, Wierzbowa 84, 62-081 Przeźmierowo, Poland

autor

Andruloniw Paweł

• Fiberhost S.A., Wysogotowo, Wierzbowa 84, 62-081 Przeźmierowo, Poland
• Institute of Computer and Communication Networks, Faculty of Computing and Telecommunications, Poznań University of Technology, Polanka 3, 60-965 Poznań, Poland

autor

Partyka Bartosz

• Fiberhost S.A., Wysogotowo, Wierzbowa 84, 62-081 Przeźmierowo, Poland
• Institute of Computer and Communication Networks, Faculty of Computing and Telecommunications, Poznań University of Technology, Polanka 3, 60-965 Poznań, Poland

autor

Zwierzykowski Piotr

• Institute of Computer and Communication Networks, Faculty of Computing and Telecommunications, Poznań University of Technology, Polanka 3, 60-965 Poznań, Poland

Bibliografia

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Uwagi

Opracowanie rekordu ze środków MNiSW, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2024).