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A research tool for analysis of knowledge management in the metropolitan association ofUupper Silesia and Dąbrowa Basin

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Języki publikacji
EN
Abstrakty
EN
Introduction/background: Knowledge management is becoming of great importance in contemporary business. Diversified tools and methods to analyse business and knowledge processes are being implemented in organisations. In the article, the author presents his preliminary research in the area of knowledge management in the Metropolitan Association of Upper Silesia and Dąbrowa Basin. He focuses on the necessary study to identify knowledge deficits, which allows for the development of a research tool supporting the analysis of knowledge processes in the Metropolitan Association of Upper Silesia and Dąbrowa Basin. Aim of the paper: The main aim was to elaborate upon a research tool for analysing knowledge management, i.e. a research questionnaire that enables one to analyse knowledge management deficits and necessary changes in knowledge management activities in the Metropolitan Association of Upper Silesia and Dąbrowa Basin. Materials and methods: The research involves the analysis of source materials, direct interviews with managers and a comparative analysis of business and knowledge processes in manufacturing companies and in the Metropolitan Association. Results and conclusions: The study proves the need to apply a research tool for analysing knowledge processes and knowledge deficits. Questionnaire surveys comprehensively covering all organisational entities of the Metropolitan Association are to be utilised to take appropriate measures to improve knowledge management, consequently resulting in higher operational efficiency of the Metropolitan Association.
Rocznik
Tom
Strony
33--45
Opis fizyczny
Bibliogr. 30 poz.
Twórcy
  • Silesian University of Technology, Faculty of Organization and Management
Bibliografia
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  • 3. Davenport, T.H., and Prusak, L. (1998). Working Knowledge: How Organizations Manage What They Know. Boston MA: Harvard Business School.
  • 4. Desouza, K., and Evaristo, R. (2003). Global knowledge management strategies. European Management Journal, Vol. 21(1), pp. 62-67.
  • 5. Dess, G., and Picken, J. (2000). Changing roles: leadership in the 21st century. Organizational Dynamics, Vol. 28, No. 3, pp. 18-34.
  • 6. Dohn, K., and Gumiński, A. (2012). IT supporting human resources management in a colliery. Scientific Quarterly Organization and Management, No. 4(20), pp. 21-36.
  • 7. Dohn, K., and Gumiński, A. (2012). The identification of knowledge management tools in the context of the range of functionalities of computer system. Quarterly Information Systems in Management, Vol. 1(4), pp. 270-281, WULS Press.
  • 8. Dohn, K., Gumiński, A., Matusek, M., and Zoleński, W. (2013). Supporting management model in the range of knowledge management in Polish machine-building industry enterprises. Difin Publisher.
  • 9. Drew, S. (1997). From knowledge to action: The impact of benchmarking on organizational performance. Long Range Planning, Vol. 30(3), pp. 427-441.
  • 10. Evans, Ch. (2005). Zarządzanie wiedzą. Warszawa: PWE.
  • 11. Gumiński, A. (2012). IT knowledge management supporting system as a key element in improving the efficiency of human resources management in contract implementation in a machine-building enterprises. Working Papers, No 702, Services Economic Problems, No. 87. Szczecin: University of Szczecin, pp. 93-100.
  • 12. Jashapara, A. (2006). Zarządzanie wiedzą. Warszawa: PWE.
  • 13. Jemielniak, D., and Koźmiński, A. (2008). Knowledge management. Warszawa: Academic and Professional publishing houses.
  • 14. Kisielnicki, J. (1999). Systemy Informatyczne Zarządzania. Warszawa: Wydawnictwo Placet.
  • 15. Kowalczyk, A., Nogalski, B. (2007). Zarządzanie wiedzą. Koncepcja i narzędzia. Difin.
  • 16. McCune, J. (1999). Thirst for knowledge. Management Review, Vol. 88, No. 4, pp. 10-12.
  • 17. Moffett, S., McAdam, R., and Parkinson, S. (2003). An empirical analysis of knowledge management applications. Journal of Knowledge Management, Vol. 23, No. 3, pp. 6-26.
  • 18. Nonaka, I., Takeuchi, H. (2008). Knowledge creation in an organisation. How do Japanese companies dynamize the innovative processes. POLTEXT.
  • 19. O’Brien, O., and Crauise, R. (1995). Employee involvement in performance improvement: a consideration of tacit knowledge, commitment and trust. Employee Relations, Vol. 17, No. 3, p. 110.
  • 20. Ouintas, P., Lefrere, P., and Jones, G. (1997). Knowledge management: a strategic agenda. Long Range Planning, Vol. 30, No. 3, pp. 385-91.
  • 21. Regulamin Organizacyjny Urzędu Metropolitalnego Górnośląsko-Zagłębiowskiej Metropolii. Załącznik nr 2 do uchwały Nr 37/ 2017 Zarządu Górnośląsko-Zagłębiowskiej Metropolii z dnia 18 grudnia 2017 r.
  • 22. Ryan, S.D., and Prybutok, V.R. (2001). Factors affecting knowledge management technologies: a discriminative approach. Journal of Computer Information Systems, Vol. 41, No. 3, pp. 31-7.
  • 23. Stachowicz, J., Olko, S. (2015). Towards a new paradigm of strategic management: some results of research on knowledge management in creative clusters in Poland. In: J. Teczke, K. Djakeli, P. Buła (Eds.), Management science during destabilization. Local Insight, Vol. 7 (pp. 119-211). Cracow: International Management Foundation, Cracow University of Economics.
  • 24. Statut Związku Metropolitalnego "Górnośląsko-Zagłębiowska Metropolia". Załącznik do uchwały Nr V/1/2018 Zgromadzenia Górnośląsko-Zagłębiowskiej Metropolii z dnia 16.02.2018 r.
  • 25. Tiwana, A. (2001). The knowledge management toolkit: Practical techniques for building knowledge management system. Englewood cliffs, NJ: Prentice Hall.
  • 26. Ustawa z dnia 9 marca 2017 r. o związku metropolitalnym w województwie śląskim, Dz.U. z 2017, poz. 730.
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  • 28. Wild, R.H., Griggs, K.A., and Downing, T. (2002). A framework for e-learning as a tool for knowledge management. Industrial Management & Data Systems, Vol. 102, No. 7, pp. 371-80.
  • 29. Wilson, L., and Asay, D. (1999). Putting quality in knowledge management. Quality Progress, Vol. 32, No. 1, pp. 25-31.
  • 30. Zarządzenie nr 3/2018 Przewodniczącego Zarządu Górnośląsko-Zagłębiowskiej Metropolii z dnia 9 stycznia 2018 r. w sprawie przyjęcia regulaminu udzielania zamówień publicznych, dla których nie stosuje się przepisów ustawy prawo zamówień publicznych wraz z załącznikiem.
Uwagi
PL
Opracowanie rekordu ze środków MNiSW, umowa Nr 461252 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2020).
Typ dokumentu
Bibliografia
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