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Identyfikatory
Warianty tytułu
Uwarunkowania satysfakcji pacjenta w zakresie wymiarów jakości w szpitalach w Nigerii
Języki publikacji
Abstrakty
This study investigates the use of Analytic Hierarchy Process (AHP) in estimating the determinants of patients’ satisfaction towards service delivery in six public teaching hospitals located in southwest Nigeria. Keywords: Analytic Hierarchy Process, healthcare delivery, service.
Celem badań jest wykorzystanie Analitycznego Procesu Hierarchii (AHP) w szacowaniu wyznaczników satysfakcji pacjentów w zakresie świadczenia usług w sześciu publicznych szpitalach klinicznych, znajdujących się w południowo-zachodniej Nigerii.
Rocznik
Tom
Strony
9--33
Opis fizyczny
Bibliogr. 37 poz.
Twórcy
autor
- Distance Learning Institute Business Administration Unit University of Lagos, P. O. Box 56, Akoka, University of Lagos, Nigeria
autor
- Department of Business Administration University of Lagos Akoka, University of Lagos, Nigeria
autor
- Department of Business Administration University of Lagos, Nigeria. Akoka, University of Lagos, Nigeria
Bibliografia
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- 17. Muhondwa E.P.Y., Leshabari M.T., Mwangu M., Mbembati N., Ezekiel M.J.: Patient Satisfaction at the Muhimbili National Hospital in Dar Es Salaam, Tanzania. East African Journal of Public Health, 5(2), 2008, p. 67-73.
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- 35. Umeano-Enemuoh J.C., Onwujekwe O.E., Uzochukwu B.S.C., Ezeoke O.P.: Patients’ satisfaction and quality of care in Tertiary institution in Southeast Nigeria. International Research Journal of Basic and Clinical Studies, 2(2), 2014, p. 14-19.
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Uwagi
Opracowanie ze środków MNiSW w ramach umowy 812/P-DUN/2016 na działalność upowszechniającą naukę.
Typ dokumentu
Bibliografia
Identyfikator YADDA
bwmeta1.element.baztech-f4ba2da9-634e-423f-905c-13e711d2d1fd