Elimination of cognitive distortions by business managers through a coaching approach

• Autorzy: Miško Dávid , Birknerová Zuzana , Benková Eva , Ondrijová Ivana

Identyfikatory

DOI

10.17512/pjms.2022.25.1.15

Warianty tytułu

PL

Eliminacja zakłóceń poznawczych przez menedżerów dzięki podejściu coachingowym

• Języki publikacji: EN

Abstrakty

EN

Cognitive distortions occur in every area of life. In the business sphere, the tendency to make decisions based on incorrect, incomplete, or distorted information poses a dangerous risk. Cognitive distortions made by business managers are present not only in the decision-making process but also in everyday communication, where they can affect work and business relationships. The aim of the paper was to verify the existence of connections between the occurrence of cognitive distortions in business managers and the coaching approach in the context of the business behaviour of managers. This brings a new perspective on the issue of cognitive distortions and their elimination through a coaching approach. The validated CCC3 methodology for assessing coach competence and the PKO18 methodology for assessing the four cognitive distortions were used. The data showed a normal distribution; therefore, parametric tests such as Pearson's correlation coefficient and t-test for two independent samples are used in this paper. Data were processed in IBM SPSS 26 statistical program. The results of a sample of 174 business managers confirm that a coaching approach can eliminate cognitive distortions in business behaviour. In addition to the known benefits of the coaching approach presented in the theoretical part of the paper, the findings, actuality and novelty of this study enrich the knowledge in terms of eliminating cognitive distortions in business managers.

PL

Zniekształcenia poznawcze występują w każdej dziedzinie życia. W sferze biznesowej skłonność do podejmowania decyzji na podstawie błędnych, niepełnych lub zniekształconych informacji stanowi niebezpieczne ryzyko. Zniekształcenia poznawcze dokonywane przez menedżerów biznesowych są obecne nie tylko w procesie podejmowania decyzji, ale także w codziennej komunikacji, gdzie mogą wpływać na pracę i relacje biznesowe. Celem artykułu była weryfikacja istnienia powiązań między występowaniem zniekształceń poznawczych u menedżerów biznesowych a podejściem coachingowym w kontekście zachowań biznesowych menedżerów. Daje to nowe spojrzenie na problem zniekształceń poznawczych i ich eliminację poprzez podejście coachingowe. Wykorzystano zwalidowaną metodologię CCC3 do oceny kompetencji trenera oraz metodologię PKO18 do oceny czterech zniekształceń poznawczych. Dane wykazały rozkład normalny; dlatego w niniejszym artykule zastosowano testy parametryczne, takie jak współczynnik korelacji Pearsona i test t dla dwóch niezależnych próbek. Dane zostały przetworzone w programie statystycznym IBM SPSS 26. Wyniki próby 174 menedżerów biznesowych potwierdzają, że podejście coachingowe może wyeliminować zniekształcenia poznawcze w zachowaniach biznesowych. Poza znanymi korzyściami podejścia coachingowego przedstawionymi w części teoretycznej artykułu, wyniki, aktualność i nowatorstwo tego badania wzbogacają wiedzę w zakresie eliminowania zniekształceń poznawczych u menedżerów przedsiębiorstw.

Słowa kluczowe

EN

cognitive distortions; coaching approach; business managers

PL

zniekształcenia poznawcze; podejście coachingowe; menedżerowie biznesu

• Wydawca: Czestochowa University of Technology
• Czasopismo: Polish Journal of Management Studies
• Rocznik: 2022
• Tom: Vol. 25, No. 1
• Strony: 242--253
• Opis fizyczny: Bibliogr. 43 poz.

Twórcy

autor

Miško Dávid

• The University of Presov in Presov

autor

Birknerová Zuzana

• The University of Presov in Presov

autor

Benková Eva

• The University of Presov in Presov

autor

Ondrijová Ivana

• The University of Presov in Presov

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Uwagi

Opracowanie rekordu ze środków MEiN, umowa nr SONP/SP/546092/2022 w ramach programu "Społeczna odpowiedzialność nauki" - moduł: Popularyzacja nauki i promocja sportu (2022-2023).