Reliability of feedback mechanism based on root cause defect analysis - case study

• Autorzy: Stochel M. G.
• Języki publikacji: EN

Abstrakty

EN

The case study presented in this article focuses on the common pitfall in which many defect prevention activities fall, caused by inconsistency of data. Before any collected Root Cause Defect Analysis (RCA) data can be used reliably, an analysis of the variation due to the measurement system itself such as a Gauge R&R study, should be performed. This allows to understand of the integrity of the data in terms of data consistency and validity. The RCA data collection process chosen for this case study concentrates on the RCA assessment performed by engineers independently.

Słowa kluczowe

EN

root cause analysis; Root Cause Defect Analysis; RCA; feedback

• Wydawca: Wydawnictwo UMCS
• Czasopismo: Annales Universitatis Mariae Curie-Skłodowska. Sectio AI, Informatica
• Rocznik: 2011
• Tom: Vol. 11, no. 4
• Strony: 21--32
• Opis fizyczny: Bibliogr. 11 poz., rys.

Twórcy

autor

Stochel M. G.

• Motorola Solutions, Kraków, Poland

Bibliografia

• [1] Stochel M.G., Sztando R., Testing optimization for mission-critical, complex, distributed systems, Proceedings of 32nd Annual IEEE International Computer Software and Applications Conference, 28 July - 1 August, 2008, IWSC 2008, Turku, Finland (2008): 847.
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• [4] Cialdini R.B., Influence. Science and Practice (4th Edition), Allyn & Bacon (2000).
• [5] Motorola University, Six Sigma Black Belt Program, Participant Guide 3, Version 4.0, Motorola (2008).
• [6] Chillarege R., et al., Orthogonal Defect Classification – A concept for In-Process Measurements, IEEE Transaction on Software Engineering 18(11) (1992).
• [7] Beizer B., Software Testing Techniques, International Thomson Computer Press (1990).
• [8] Fagan M.E., Design and Code inspections to reduce errors in program development, IBM Systems Journal 15(3) (1976): 182.
• [9] CMMI for Development, Version 1.2. Carnegie Mellon University Software Engineering Institute. (2006).
• [10] Motorola University, Six Sigma Black Belt Program, Participant Guide 1, Version 4.0, Motorola (2008).
• [11] George M.E., Rowlands D., Price M., Maxey J., The Lean Six Sigma Pocket Toolbook, Mc-GrawHill (2005).

Uwagi

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